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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy16
  • Customer service8
  • Late bus8
  • Terrible customer service7
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Will never use again 9
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service22
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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