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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1838 TOTAL REVIEWS
  • $88.3K CLAIMED LOSSES
  • $264 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 13
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service43
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
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SuperShuttle

Transport
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $291 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • When they served my area 1

Customers don't like

  • Poor customer service4
  • Late3
  • No response to email2
  • No explanation2
  • Hate it2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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