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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 2003 TOTAL REVIEWS
  • $88.7K CLAIMED LOSSES
  • $260 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 13
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service43
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
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Sun Country Airlines

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 122 TOTAL REVIEWS
  • $16.5K CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Staff 2
  • Price 1
  • I liked simple no frills airfare 1
  • Ever 1

Customers don't like

  • Very poor experience5
  • Response time3
  • Dismissal of my complaint as it did not satisfy my concerns3
  • Bad service3
  • On hold forever2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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