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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $77.7K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service24
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 444 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $829 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • All other experiences prior to this flight 3
  • Plane did not crash 2
  • Cheap flight 1
  • Plane did not go down in flames 1
  • Flight attendants are always very nice 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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