Megabus vs Southwest Airlines

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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

No items

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  • 1 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $71.6K CLAIMED LOSSES
  • $980 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Baggage policy 9
  • Bags fly free 5
  • Flight destinations 5
  • Low price 5
  • All my dealings with southwest 3

Customers don't like

  • Poor customer service17
  • Policy9
  • Rude flight attendant8
  • Customer service representatives professionalism6
  • Ticket agent professionalism4

Products by Southwest Airlines

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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