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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1104 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 10
  • Safe driving 3
  • Bus drivers seem to know the route well 3
  • Outlet and wifi service 2

Customers don't like

  • Poor customer service11
  • Refund policy10
  • Rude driver4
  • Poor and rude customer care service4
  • Treatment3
Delete
  • 1 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $77.7K CLAIMED LOSSES
  • $936 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Baggage policy 8
  • Bags fly free 6
  • Flight destinations 5
  • Low price 3
  • All my dealings with southwest 3

Customers don't like

  • Rude flight attendant5
  • Poor customer service5
  • Policy4
  • Reward policy3
  • Customer service representatives professionalism3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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