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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1674 TOTAL REVIEWS
  • $86K CLAIMED LOSSES
  • $262 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service42
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
Delete
  • 2 ISSUES RESOLVED
  • 417 TOTAL REVIEWS
  • $86.1K CLAIMED LOSSES
  • $878 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Baggage policy 9
  • Low price 7
  • Flight destinations 6
  • Bags fly free 6
  • Friendly staff 4

Customers don't like

  • Poor customer service21
  • Rude flight attendant5
  • Policy4
  • Customer service representatives professionalism4
  • Unwilling to work with customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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