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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1006 TOTAL REVIEWS
  • $77.7K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service24
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8
Delete
  • 1 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $985 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Baggage policy 9
  • Bags fly free 5
  • Flight destinations 5
  • Low price 5
  • Friendly staff 3

Customers don't like

  • Poor customer service17
  • Policy9
  • Rude flight attendant8
  • Customer service representatives professionalism6
  • Ticket agent professionalism4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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