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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy16
  • Customer service8
  • Late bus8
  • Terrible customer service7
Delete
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Direct flight to manila 3
  • Airhostesses were friendly 1
  • Lazada 1
  • Direct flight from london 1

Customers don't like

  • Poor and incompetent employees7
  • Customer service5
  • No communication between departments5
  • Poor customer service4
  • No concern for passengers3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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