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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1687 TOTAL REVIEWS
  • $86K CLAIMED LOSSES
  • $262 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service42
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
Delete
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $53.1K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Direct flight to manila 4
  • Lazada 1
  • Easy to use 1
  • Direct flight from london 1
  • Customer service reps were polite 1

Customers don't like

  • Poor customer service10
  • No communication between departments3
  • Poor service from pal express2
  • Poor service2
  • Poor complaint resolution2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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