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  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $580 CLAIMED LOSSES
  • $116 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Staff
  • Eventually getting to my destination 1

Customers don't like

  • Wheelchair lift not operating smoothly leading to delay1
  • No contact for the refund department1
  • Having to buy a second ticket to not fix the issue1
  • Dealing with bandits1
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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 2097 TOTAL REVIEWS
  • $89.2K CLAIMED LOSSES
  • $256 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Staff
  • Price 15
  • Price range 13
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service43
  • Refund policy10
  • Rude driver5
  • Late bus5
  • Refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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