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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $84.7K CLAIMED LOSSES
  • $269 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service12
  • Refund policy10
  • Rude driver4
  • Poor and rude customer care service4
  • Late bus4
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Easy to book 3
  • Price 2
  • Site filters 1
  • Easiness 1
  • Complaint solved after i had sent out almost 400 emails 1

Customers don't like

  • Customer service7
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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