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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1107 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service12
  • Refund policy10
  • Rude driver4
  • Poor and rude customer care service4
  • Late bus4
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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $87.2K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • This company and responsible 1
  • Low price 1
  • Last representative i spoke to 1
  • Great web site 1
  • Easy use of website 1

Customers don't like

  • Scam data on website4
  • Price fraud4
  • Difficulty getting refund4
  • Service3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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