Megabus vs Metra

Start a new comparison
Delete

Megabus

Transport
  • 3 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

No items

Delete

Metra

Transport
  • 1 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Seats are comfortable 1
  • Service exists 1

Customers don't like

  • Company does not take responsibility for its mistakes3
  • Price keeps going up but no service improvements2
  • Security and police officers2
  • That the trains break down too much2
  • Utter lack of meaningful communication related to delays2

Products by Metra

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.