Megabus vs Metra
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Customers like
- Price 15
- Price range 13
- Bus drivers seem to know the route well 5
- Safe driving 4
- Prices 3
Customers don't like
- Poor customer service43
- Refund policy10
- Late bus5
- Rude driver4
- Poor and rude customer care service4
Products by Megabus
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Customers like
- Service exists 4
- Avoids needing to drive 3
- Convenience 2
- Seats are comfortable 1
- Excellent 1
Customers don't like
- Company does not take responsibility for its mistakes3
- Price keeps going up but no service improvements2
- Inappropriate insults and negative language used from conductor2
- Conductors did not announce stops when pa was not functioning2
- Unreliable service1
Products by Metra
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