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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1113 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service12
  • Refund policy10
  • Rude driver4
  • Poor and rude customer care service4
  • Late bus4
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Metra

Transport
  • 1 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $118 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Service exists 2
  • Seats are comfortable 1
  • Excellent 1
  • Convenience 1

Customers don't like

  • Staff2
  • Conductors did not announce stops when pa was not functioning2
  • Company does not take responsibility for its mistakes2
  • Ticket selling machine charged me 4 times1
  • The1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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