PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Medtronic and Omnipod as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Medtronic
Omnipod

Medtronic and Omnipod Overview

Total reviews 343 152
Company responses 0 0
Issues resolved 7 1

Medtronic and Omnipod Consumer Ratings

Rank
128 out of 496 in Medical Supplies and Equipment category
37 out of 496 in Medical Supplies and Equipment category
Customer service
77 in category
28 in category
Product or Service Quality
96 in category
39 in category
Reliability
77 in category
61 in category
Price Affordability
143 in category
89 in category

Medtronic and Omnipod Rating Details

Customer service
1.5 (182 reviews)
2.6 (57 reviews)
Reviewer's quote

Medtronic devices and customer service DO NOT MEET THE BARE MINIMUM OF PATIENT CARE. This is a vile evil company that embodies everything that is wrong with the health care industry in the United States. You are nothing but a dollar sign to them before you fall prey to their bad service and...

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...I finally tried to return it, after speaking with several people the customer service rep told me they would send me a box and return label. After more than 10 days the return box never arrived. I received several calls from sales people asking if I wanted training to use the device...

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Product or Service Quality
1.6 (171 reviews)
2.4 (41 reviews)
Reviewer's quote

Buy the time I gave up on this product I was having to *** my finger before meal, after meal for calibrations and at night and middle of night. Multiplying finger *** and many alarms going off. Have talk to the help desk which every time I called something different was told that was needed to...

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I know it is an adhesive issue because non of the other batches have bothered me at all! They are being really salty on their quality control issues. I have asked for corrective action plan on the product i received what is their protocall ect. I had to go to the dr and get the blisters drained and...

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Reliability
1.5 (164 reviews)
1.7 (13 reviews)
Reviewer's quote

...They do not possess reliability and professionalism either. For the past few months, the critical supplies for my young daughter from Medtronic fell apart. I had to call Medtronic several times each month in order to receive supplies...

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Wow! I thought it was just me having this issue. I was completely loving the Omnipod, but things changed. I began to notice itching after a day and burning with pain. I was placing the pod on my stomach and stopped because of the bruising/burning that the pod was causing. I then went to my back...

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Price Affordability
1.6 (154 reviews)
2 (38 reviews)
Reviewer's quote

...Medtronic accessed my PHI including my full insurance information and attempted to bill me at list price without including my insurance company. I caught them. I cannot bear to be their customer any longer...

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The cannula that the pod inserts have recently been too short to stay inserted into your body with even moderate movement. I've been using omnipods for 15 years. Recently, though, the cannula comes out of my body overnight or during shower or just riding my bicycle so I spike blood sugar, have to...

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Medtronic and Omnipod Pros and Cons

Pros
  • Product
  • Insulin pump when it works
  • Training
  • No tubing
  • Being tubeless
  • Thought of being tubeless
Cons
  • Customer service
  • Customer service attitude
  • Customer service and order fulfillment
  • Alarms that cannot be silenced
  • Training and support being offered
  • Poor product

Medtronic and Omnipod Most Positive Reviews

Top rated reviews
5

I have had my pump for 2 weeks. Just love it. I had an issue and I called the hotline and spoke with Daniel. He stayed...

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5

Not being tethered to a tube, having the freedom to go swimming/ surfing and not having to worry about my insulin pump...

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4.4

I have some sensitivity at the where the surgeon placed the InterStim. I have reached out to my doctor for an answer. I...

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5

My 12 year old daughter started using omnipod 4 months ago and we love it. I decided to write a review that was...

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Medtronic and Omnipod Most Critical Reviews

Lowest rated reviews
1

MY NAME IS EDWARD D. MORROW,AND I AM A MEDTRONIC PACEMAKER SPRINT FIDELIS CLAIMENT.MEDTRONIC HAS BEEN TELLING ME THROUGH...

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1

I'm a former omnipod user. A very good idea that was so poorly executed. While doing a blood check the monitor...

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1

One night a piece loosened on my father's pump, which I later learned causes the pump to output too much insulin. My fa...

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1

Looks like there are a lot of problems with the OmniPod. According to the FDA website there are more than 200 adverse e...

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Medtronic and Omnipod Latest Reviews

Recent published reviews
1

Medtronic devices and customer service DO NOT MEET THE BARE MINIMUM OF PATIENT CARE. This is a vile evil company that...

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1.8

Wow! I thought it was just me having this issue. I was completely loving the Omnipod, but things changed. I began to...

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1.2

I have been giving the GUARDIAN SENSOR 3 in March but was not able to be trained for over 30 days due to COVID. Was told...

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No votes

Ive all ready call this number I need to speak to some one do you the horrible service Ive received

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Medtronic and Omnipod Products and Services

Most reviewed product and services
  • Medtronic Customer Care (61 reviews)
  • Medtronic Insulin Pump (60 reviews)
  • Medtronic Minimed 670G Insulin Pump (31 reviews)
  • Omnipod Insulin Pump (65 reviews)
  • Omnipod Customer Care (11 reviews)
  • Omnipod Omnipod Insulin Pump (10 reviews)