PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Medtronic and Omnipod as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Medtronic
Omnipod

Medtronic and Omnipod Overview

Total reviews
312
144
Company responses
0
0
Issues resolved
5
1

Medtronic was first mentioned on PissedConsumer on Jan 11, 2011 and since then this brand received 312 reviews. It is 168 reviews more than Omnipod received since Sep 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Medtronic customer support team than with Omnipod customer service.

Medtronic and Omnipod Consumer Ratings

Rank
111 out of 636 in Medical Supplies and Equipment category
33 out of 636 in Medical Supplies and Equipment category
Customer service
78 in category
24 in category
Product or Service Quality
91 in category
38 in category
Reliability
74 in category
32 in category

According to consumer ratings and reviews, Omnipod ranks 78 points higher in the Medical Supplies and Equipment category than Medtronic. People gave Medtronic 1.5 stars for Customer service criterion in Medical Supplies and Equipment category and it is 128 points higher than the worst rated brand in this category. At the same time, Omnipod was rated 2.8 stars for Customer service criterion in this category and it is 182 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Omnipod has a higher rating than Medtronic. Regarding Reliability criterion, consumers gave Medtronic 1.5 stars and it is 64% greater than other in category. Omnipod however was rated 2.1 stars and it is 84% greater than other in category.

Medtronic and Omnipod Rating Details

Customer service
1.5 (160 reviews)
2.8 (52 reviews)
Reviewer's quote

I have never seen a durable medium supply company drop the ball while getting customers their orders as much as Medtronic. There’s always a problem. Always...

Scott M

I am an Omnipod wearer. I LOVE this product because it helps me manage my Diabetes better than shots AND their support (to me) has been exceptional any time I need help with my order or with product questions. The only thing I am “pissed” about is having diabetes in the first place. Omnipod makes...

Karena
Product or Service Quality
1.6 (148 reviews)
2.5 (38 reviews)
Reviewer's quote

...I have asked to return these defective products but only get the run around. High or Low Blood Sugars can KILL, but Medtronics could care less..

David B

I know it is an adhesive issue because non of the other batches have bothered me at all! They are being really salty on their quality control issues. I have asked for corrective action plan on the product i received what is their protocall ect. I had to go to the dr and get the blisters drained and...

Rosaline R
Reliability
1.5 (143 reviews)
2.1 (10 reviews)
Reviewer's quote

...I love the pump hate the reliability and accuracy of the latest content..

PissedConsumer1631325

Learned about the time limit and replace pod

Dawnita

Medtronic and Omnipod Pros and Cons

Pros
  • Pump itself is of decent quality
  • Product
  • Insulin pump when it works
  • No tubing
  • Being tubeless
  • Thought of being tubeless
Cons
  • Customer service
  • Customer service attitude
  • Process after sales
  • Alarms that cannot be silenced
  • Training and support being offered
  • Poor product

Medtronic and Omnipod Most Positive Reviews

Top rated reviews
5

I have had my pump for 2 weeks. Just love it. I had an issue and I called the hotline and spoke with Daniel. He stayed...

5

Not being tethered to a tube, having the freedom to go swimming/ surfing and not having to worry about my insulin pump...

Medtronic and Omnipod Most Critical Reviews

Lowest rated reviews
1

MY NAME IS EDWARD D. MORROW,AND I AM A MEDTRONIC PACEMAKER SPRINT FIDELIS CLAIMENT.MEDTRONIC HAS BEEN TELLING ME THROUGH...

1

I'm a former omnipod user. A very good idea that was so poorly executed. While doing a blood check the monitor...

Medtronic and Omnipod Latest Reviews

Recent published reviews
1

This company and it's products have gone down the tubes and no one seems to want to be held accountable. People with...

Read all 312 reviews

For 2 years I have had billing issues. No return calls back. They keep billing secondary as primary and not providing...

Read all 144 reviews

Medtronic and Omnipod Products and Services

Most reviewed product and services
  • Medtronic Customer Care (58 reviews)
  • Medtronic Insulin Pump (56 reviews)
  • Medtronic Minimed 670G Insulin Pump (26 reviews)
  • Omnipod Insulin Pump (63 reviews)
  • Omnipod Customer Care (11 reviews)
  • Omnipod Omnipod Insulin Pump (9 reviews)