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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $90.1K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 4
  • Pleasant technician 2
  • Sales guy and manager 2
  • Tech who came to the house who was professional and polite 1
  • When it worked once 1

Customers don't like

  • Issue was not resolved12
  • No one resolves problem11
  • How poor customer service is10
  • No one resolves the problem10
  • Poor customer service7
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1039 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service31
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • No popular channels8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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