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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $616 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • When it worked once 2
  • Tech who came to the house who was professional and polite 1

Customers don't like

  • Issue was not resolved13
  • How poor customer service is12
  • No one resolves problem12
  • No one resolves the problem12
  • Unable to resolve problem9
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 165 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint10
  • Hard to contact a live person8
  • Very poor hard to contact8
  • Customer service7
  • Website is difficult to use6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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