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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $99.7K CLAIMED LOSSES
  • $604 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved6
  • How poor customer service is6
  • No one resolves problem5
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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Old classic site your pictures were never lost on old site 8
  • Old site much better 5
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Customer service3
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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