Start a new comparison
Delete

Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 630 TOTAL REVIEWS
  • $95.1K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 5
  • Sales guy and manager 3
  • Pleasant technician 2
  • When it worked once 2
  • Service when it worked a 2

Customers don't like

  • No one resolves the problem7
  • How poor customer service is6
  • Issue was not resolved6
  • Unable to resolve problem6
  • No one resolves problem5
Delete

Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Terrible customer service5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel