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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Poor customer service11
  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved7
  • How poor customer service is6
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Optimum

Telecommunications
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Tv quality i receive on the channels that i do have 1
  • Phone works fine 1
  • Internet seems reliable 1

Customers don't like

  • Poor customer service13
  • Terrible service and ripoff rate4
  • Ridiculous speeds4
  • Poor service4
  • Monopolistic practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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