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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $90.1K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • Tech who came to the house who was professional and polite 1
  • When it worked once 1

Customers don't like

  • Issue was not resolved13
  • No one resolves problem12
  • How poor customer service is11
  • No one resolves the problem11
  • Unable to resolve problem8
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Optimum Online

Telecommunications
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Unprofessional techs engaging in criminal act 2
  • Product 2
  • Constant internet speed 1
  • Worst nightmare 1
  • Terrible act unbecoming of a reputable company 1

Customers don't like

  • Poor customer service5
  • Monopolistic practices4
  • Poor service4
  • Ridiculous speeds4
  • Terrible service and ripoff rate3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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