PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meaningful Beauty and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meaningful Beauty
Wen

Meaningful Beauty and Wen Overview

Total reviews
1167
1782
Company responses
0
0
Issues resolved
6
2

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 615 reviews more than Meaningful Beauty received since Aug 20, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Meaningful Beauty customer support team than with Wen customer service.

Meaningful Beauty and Wen Consumer Ratings

Rank
161 out of 1161 in Cosmetics and Personal Care category
115 out of 1161 in Cosmetics and Personal Care category
Customer service
116 in category
64 in category
Website
159 in category
88 in category
Staff
107 in category
72 in category

According to consumer ratings and reviews, Wen ranks 46 points higher in the Cosmetics and Personal Care category than Meaningful Beauty. People gave Meaningful Beauty 1.6 stars for Customer service criterion in Cosmetics and Personal Care category and it is 316 points higher than the worst rated brand in this category. At the same time, Wen was rated 2 stars for Customer service criterion in this category and it is 368 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Wen has a higher rating than Meaningful Beauty. Regarding Staff criterion, consumers gave Meaningful Beauty 1.7 stars and it is 75% greater than other in category. Wen however was rated 2.1 stars and it is 83% greater than other in category.

Meaningful Beauty and Wen Rating Details

Customer service
1.6 (312 reviews)
2 (242 reviews)
Reviewer's quote

I had issues with my password and called customer service at meaningful beauty. Five days and three calls later I still couldnt get my password changed. What shouldve been a simple event lead to frustration and anger and ultimately a cancellation of my account!..

PissedConsumer1731012

...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

Kort
Website
1.9 (273 reviews)
2.4 (228 reviews)
Reviewer's quote

...The website is simple to change out my next orders. Once I forgot to look and see what was coming next and I received a duplicate order. All it took was one phone call and they handled everything...

PissedConsumer1595819

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

Zaiah
Staff
1.7 (262 reviews)
2.1 (216 reviews)
Reviewer's quote

These products are not worth the money and Im so disappointed that Cindy Crawford would endorse and put her reputation on this scam company! The customer service is out of the United States with reps not being able to understand and speak English. They ship products when they want without notifying...

PissedConsumer1748200

Isn't that called FRAUD?The delivery person left it in wrong location on the ground, I didn' :wtf: t even know it was there. I live in Washington so guess what- IT RAINED. So now I have an order I didn't make, with a destroyed box I cannot return it in.Beyond pissedRoni Rave :wtf: :wtf:

Roni R

Meaningful Beauty and Wen Pros and Cons

Pros
  • Skin product
  • Product
  • All products received
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Customer service
  • Difficult to cancel
  • Billing of account
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Meaningful Beauty and Wen Most Positive Reviews

Top rated reviews
5

I have called twice to cancel this product! The first time I was told my account was canceled - they sent the product th...

5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

Meaningful Beauty and Wen Most Critical Reviews

Lowest rated reviews
1

Product does not help. In face after 2 months on it my skin looked horrible! ...the texture and look. So I canceled....

1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

Meaningful Beauty and Wen Latest Reviews

Recent published reviews

It said I could customize my next order,but the automated customer service doesn't offer that or give me options

Read all 1167 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

Meaningful Beauty and Wen Products and Services

Most reviewed product and services
  • Meaningful Beauty Beauty Set (171 reviews)
  • Meaningful Beauty Customer Care (82 reviews)
  • Meaningful Beauty Subscription (60 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (175 reviews)