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Urthbox

Food Delivery
  • 5 ISSUES RESOLVED
  • 283 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Turnaround Time
  • Very little 14
  • Couple items in each box 6
  • Apearingly great trial deal 4
  • Maybe two of the items in the trial box 3
  • False advertising 3

Customers don't like

  • Poor customer service11
  • Urthbox is a scam6
  • Thieves and zero customer service6
  • Poor service6
  • No email with tracking number to expect delivery6
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Meaningful Beauty

Cosmetics and Personal Care
  • 6 ISSUES RESOLVED
  • 1101 TOTAL REVIEWS
  • $66K CLAIMED LOSSES
  • $173 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Turnaround Time
  • Skin product 12
  • Product 10
  • All products received 4
  • Product line 3
  • Packaging 3

Customers don't like

  • Customer service32
  • Difficult to cancel11
  • Billing of account11
  • Overcharged10
  • Unauthorized charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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