PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Dump and Mealeys Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Dump
Mealeys Furniture

The Dump and Mealeys Furniture Overview

Total reviews
143
99
Company responses
0
0
Issues resolved
0
0

The Dump and Mealeys Furniture Consumer Ratings

Rank
358 out of 1511 in Furniture and Decor category
407 out of 1511 in Furniture and Decor category
Customer service
276 in category
295 in category
Product or Service Quality
258 in category
271 in category
Exchange, Refund and Cancellation Policy
300 in category
265 in category
Delivery Service
212 in category
274 in category

The Dump and Mealeys Furniture Rating Details

Customer service
1.3 (59 reviews)
1.2 (58 reviews)
Reviewer's quote

...I've called, emailed, and sent chat messages to customer service numerous times and do not receive any response or delivery date. I would like my furniture delivery to be scheduled and executed ASAP..

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I could not reach the store but I was able to reach a customer service rep from the warehouse. She then told me that it would not be in stock until the end of October but could not give me a date or idea when I should be expecting a couch. I am infuriated as I am now without my living room...

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Product or Service Quality
1.5 (56 reviews)
1.5 (44 reviews)
Reviewer's quote

...I attempted to contact customer service via chat and did not receive a response. On 7/18, I returned to The Dump requesting the reversal of the electronic debit. Copies of the both transactions were copied by the sales associate, and I was informed she would contact the audit division for handling...

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Frame damages and bad service..

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Exchange, Refund and Cancellation Policy
1.1 (46 reviews)
1.2 (44 reviews)
Reviewer's quote

...I was told the store would take my money and I would likely wait over 2 months only to receive a refund and no sofa. They told me this has happened to customers many times. I reluctantly agreed to purchase the set...

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...saying I signed the original receipt says, No refund- No exchanges. However, after many calls with both the CC co and Mealey's customer service they admitted furniture was defective and Dec. 5 new chairs were ordered...

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Delivery Service
2.2 (45 reviews)
1.9 (44 reviews)
Reviewer's quote

The service manage finally agreed to send someone out to fix my table that the delivery guy admitted he damaged. My table has a metal base and a concrete top. The delivery guy and I both sent The Dump lots of pictures of the damage...

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...After i called the store twice the delivery company changed time to 810pm. at 845pm driver stated on the way..

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The Dump and Mealeys Furniture Pros and Cons

Pros
  • Store layout and selection
  • Salesman
  • Upset
  • Sales staff were nice
  • Quick
  • Good salesman
Cons
  • Customer service
  • Bad uality leather couch
  • Worst experience
  • Poor customer service
  • Quality or service
  • Incompetence

The Dump and Mealeys Furniture Most Positive Reviews

Top rated reviews
4.8

We've made two large purchases at the Dump Atlanta, and both experiences were very positive. We received everything on...

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5

Mealeys is the one an only furniture store I would ever buy from. All of my furniture was purchased at mealeys. Never...

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4.7

I have purchased furniture and rugs at The Dump store in Houston three times and refer the store to friends. Always...

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5

Zee is a friendly knowledgeable salesman

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The Dump and Mealeys Furniture Most Critical Reviews

Lowest rated reviews
1

Bought a brass Top Table which was delivered 4 hours late it had a ding contacted the Dump they refused to fix or exch...

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1

We purchased a new kitchen table and chairs at Mealeys. We were told it would be delivered on Friday and that we would...

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1

I bought a sofa from The Dump in Atlanta. Delivery guys put *** on my wall by not listening to me asking them to...

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1

The warranty is a nightmare to file. It's has to be mailed in for starters, then they want uploaded pics that don't...

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The Dump and Mealeys Furniture Latest Reviews

Recent published reviews
2.6

Deception They lied to me .. I allowed them to take money out of my account for 90 days to pay off a bed , they then...

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1

Damage with Fram in the sofa and couches very low

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2.7

I purchased a dinning room set on 7/2 using a check. The check cleared on 7/6. The furniture was delivered, however on 7...

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1

Frame damages and bad service

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The Dump and Mealeys Furniture Products and Services

Most reviewed product and services
  • The Dump Customer Care (13 reviews)
  • The Dump Delivery Service (13 reviews)
  • The Dump Manager (6 reviews)
  • Mealeys Furniture Delivery Service (27 reviews)
  • Mealeys Furniture Customer Care (18 reviews)
  • Mealeys Furniture Sofa (6 reviews)