PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pearson Education and Mcgraw Hill Education as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pearson Education
Mcgraw Hill Education

Pearson Education and Mcgraw Hill Education Overview

Total reviews 1521 1
Company responses 0 0
Issues resolved 8 0

Pearson Education and Mcgraw Hill Education Consumer Ratings

Rank
221 out of 881 in Education category
702 out of 881 in Education category
Customer service
156 in category
No votes
Product or Service Quality
148 in category
No votes
Website
205 in category
No votes
Reliability
135 in category
No votes

Pearson Education and Mcgraw Hill Education Rating Details

Customer service
1.3 (555 reviews)
No votes
Reviewer's quote

Today I logged onto a chat with customer service the representative had no regards for anything that I was saying to him. I requested an supervisor and the supervisor disconnected the chat without even attempting to understand my needs..

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No items

Product or Service Quality
1.3 (541 reviews)
No votes
Reviewer's quote

I paid full price for my book and code, I had chats with multiples agents, I call customer service and I get a message that only online help is given and when I go online I get a message that at the moment there is a problem and customer service is not working so can somebody tell me how are you...

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No items

Website
1.4 (531 reviews)
No votes
Reviewer's quote

I recently attempted to send the letter below, via email, to Pearson PTE, Pembroke Pines, FL, but the Pearson website does not show email addresses for communication purposes. The only email address I could locate was listed under their Malpractice Policy &; no response to my letter was...

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Reliability
1.3 (494 reviews)
No votes
Reviewer's quote

Customer Service: Been waiting 3 weeks for a copy of my receipt, every single time my request gets filed as a "refund" request instead and then ignored. Tried calling, emailing, and online chat - all reps were utterly worthless and claimed they were powerless to provide a receipt, which can only be...

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No items

Pearson Education and Mcgraw Hill Education Pros and Cons

Pros
  • Nada
  • Easy and fast
  • Books and digital content
No votes
Cons
  • Customer service
  • Technical support
  • Price
No votes

Pearson Education and Mcgraw Hill Education Most Positive Reviews

Top rated reviews
5

Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a...

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No votes
5

I called about a voucher question
And received great customer service

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No votes

Pearson Education and Mcgraw Hill Education Most Critical Reviews

Lowest rated reviews
1

Oh my god. I cannot begin to explain everything that is wrong with Pearson, especially MyMathLab. But I will certainly p...

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No votes
1

The software is lousy, the textbooks are overpriced, and support? what support?
They made me pay TWICE b/c they happily...

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No votes

Pearson Education and Mcgraw Hill Education Latest Reviews

Recent published reviews
1

NotI got a number is cannot be completed statement I need to speak with a PearsOn Rep ASAP I have midterms this week...

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No votes
1.8

Today I logged onto a chat with customer service the representative had no regards for anything that I was saying to...

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No votes

Pearson Education and Mcgraw Hill Education Products and Services

Most reviewed product and services
  • Pearson Education Mymathlab Program (103 reviews)
  • Pearson Education Textbook (77 reviews)
  • Pearson Education Program (56 reviews)