PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pearson Education and Mcgraw Hill Education as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pearson Education
Mcgraw Hill Education

Pearson Education and Mcgraw Hill Education Overview

Total reviews
1567
1
Company responses
0
0
Issues resolved
8
0

Pearson Education and Mcgraw Hill Education Consumer Ratings

Rank
213 out of 863 in Education category
695 out of 863 in Education category
Customer service
150 in category
No votes
Website
197 in category
No votes
Product or Service Quality
147 in category
No votes
Reliability
126 in category
No votes

Pearson Education and Mcgraw Hill Education Rating Details

Customer service
1.3 (542 reviews)
No votes
Reviewer's quote

I've been on hold for hours, customer service representatives keep transferring my call to where I have to start all over again. This is ridiculous..

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Website
1.4 (525 reviews)
No votes
Reviewer's quote

...Thanks to your terrible website and service, I lost the ability to test out for a certification. Thank you!!!! Your entire online testing process seems to be a massive rip-off!..

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No items

Product or Service Quality
1.3 (524 reviews)
No votes
Reviewer's quote

LITERALLY SO TERRIBLE AND USELESS WHY AM I SUBMITTING A FORUM FOR SUPPORT WHEN THEY LOCKED MY ACCOUNT THREE HOURS BEFORE MY MIDTERM WHY IS THERE NO CONTACT NUMBER THE CONTACT NUMBER THEY GAVE ME FROM A DIFFERENT PEARSON CONNECT WAS NO LONGER IN SERVICE I HATE THEMMMMM!!!!!!!!!..

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Reliability
1.3 (484 reviews)
No votes
Reviewer's quote

Customer Service: Been waiting 3 weeks for a copy of my receipt, every single time my request gets filed as a "refund" request instead and then ignored. Tried calling, emailing, and online chat - all reps were utterly worthless and claimed they were powerless to provide a receipt, which can only be...

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No items

Pearson Education and Mcgraw Hill Education Pros and Cons

Pros
  • Nada
  • Books and digital content
  • Accessible online homework
No votes
Cons
  • Customer service
  • Technical support
  • Price
No votes

Pearson Education and Mcgraw Hill Education Most Positive Reviews

Top rated reviews
5

Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a...

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No votes
5

I called about a voucher question
And received great customer service

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No votes

Pearson Education and Mcgraw Hill Education Most Critical Reviews

Lowest rated reviews
1

Oh my god. I cannot begin to explain everything that is wrong with Pearson, especially MyMathLab. But I will certainly p...

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No votes
1

The software is lousy, the textbooks are overpriced, and support? what support?
They made me pay TWICE b/c they happily...

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No votes

Pearson Education and Mcgraw Hill Education Latest Reviews

Recent published reviews
No votes

i am not getting my pte academic result past 5 days

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No votes
No votes

on hold for an hour just to get a hold of somebody then put on hold for another 3 hrs just for them to not even answer,...

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No votes

Pearson Education and Mcgraw Hill Education Products and Services

Most reviewed product and services
  • Pearson Education Customer Care (155 reviews)
  • Pearson Education Website (107 reviews)
  • Pearson Education Mymathlab Program (105 reviews)