PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whataburger and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whataburger
McDonalds

Whataburger and McDonalds Overview

Total reviews
355
4093
Company responses
0
0
Issues resolved
2
11

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4093 reviews. It is 3738 reviews more than Whataburger received since Oct 31, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whataburger customer support team than with McDonalds customer service.

Whataburger and McDonalds Consumer Ratings

Rank
63 out of 1382 in Fast Food category
58 out of 1382 in Fast Food category
Customer service
40 in category
44 in category
Staff
42 in category
49 in category
Location
46 in category
40 in category

According to consumer ratings and reviews, McDonalds ranks 5 points higher in the Fast Food category than Whataburger. People gave Whataburger 1.7 stars for Customer service criterion in Fast Food category and it is 86 points higher than the worst rated brand in this category. At the same time, McDonalds was rated 1.6 stars for Customer service criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than McDonalds. Regarding Location criterion, consumers gave Whataburger 2.8 stars and it is 63% greater than other in category. McDonalds however was rated 2.9 stars and it is 68% greater than other in category.

Whataburger and McDonalds Rating Details

Customer service
1.7 (158 reviews)
1.6 (1591 reviews)
Reviewer's quote

...The customer service is horrible..

Sandy P

I went to this Macdonald everyday service are worse service I ever see in my life. Girls kicking around make customers wait for long time and today was the worse story for me. I had to go because it’s close to my work and also open 24 hours...

Shady R
Staff
1.7 (158 reviews)
1.7 (1517 reviews)
Reviewer's quote

...The manager down through the entire staff at this restaurant need to be replaced immediately or the restaurant closed down..

PissedConsumer1346322

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Location
2.8 (144 reviews)
2.9 (1425 reviews)
Reviewer's quote

...I have NEVER had a hot oreven warm burger at one particular location. I quit going..

Othell

Every time i come to this location i have issues. The ice cream machine is ALWAYS DOWN...

Amanda G

Whataburger and McDonalds Pros and Cons

Pros
  • Food
  • Low class food and low class service
  • Location
  • Proximity to my house
  • Usually the food
  • Most unprofessional
Cons
  • Customer service
  • Manager
  • Service
  • Customer service
  • Service
  • I did not like the customer service

Whataburger and McDonalds Most Positive Reviews

Top rated reviews
5

I've been going to Whataburger 20-25 times a month every month for 15 years and I have to say this is the most...

5

Everything was cold we ordered a double with chesse but received a mc chicken

Whataburger and McDonalds Most Critical Reviews

Lowest rated reviews
1

WEwingLL, MY CAR BROKE DOWN WHILE I WAS HEADING TO WRK and I ASKED FOR PERMISSION TO LEAVE MY CAR PARKED THERE "while"...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Whataburger and McDonalds Latest Reviews

Recent published reviews

post on Whataburger 78336 zipcode are removed and when you log in they recommend you to the local cops. this Jessica...

Read all 355 reviews
4.3

I never had an issue, I called to compliment the restaurant on how clean it was, how friendly everyone was and happy...

Read all 4093 reviews

Whataburger and McDonalds Products and Services

Most reviewed product and services
  • Whataburger Manager (58 reviews)
  • Whataburger Burger (52 reviews)
  • Whataburger Customer Care (30 reviews)
  • Mcdonalds Manager (604 reviews)
  • Mcdonalds Customer Care (559 reviews)
  • Mcdonalds Drive-through (210 reviews)