PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Whataburger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Whataburger

McDonalds and Whataburger Overview

Total reviews 4418 408
Company responses 0 0
Issues resolved 13 2

McDonalds and Whataburger Consumer Ratings

Rank
43 out of 671 in Fast Food category
49 out of 671 in Fast Food category
Customer service
45 in category
36 in category
Location
43 in category
48 in category
Quality of Food
55 in category
33 in category
Price Affordability
48 in category
47 in category

McDonalds and Whataburger Rating Details

Customer service
1.6 (1725 reviews)
1.7 (185 reviews)
Reviewer's quote

...I am very disappointed in my experience and horrible customer service I received..

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...What they do should not be called customer service. Coporate contacts are not readily available either. I would call them a joke but what they did is not funny...

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Location
2.8 (1528 reviews)
2.8 (166 reviews)
Reviewer's quote

...it is systemic of this location that they dont listen to, and they talk over customers,...

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Our Burleson TX location at 547 Wilshire Blvd is extremely busy with 2 drive thru lanes. However, was in lane 1 when the person in front of me had a list she was reading off. By the time I paid I ended up waiting over 15 minutes behind her...

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Quality of Food
2.1 (1503 reviews)
2.4 (154 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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...I guess for now on I'll continue going to the other Whataburger since they take pride in the quality of food they give their customers..

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Price Affordability
2.8 (1503 reviews)
2.8 (148 reviews)
Reviewer's quote

McDonald's raised their prices in the past week and started to reduce qualities in their sandwiches by not only cutting their meats by a third but cutting out the center of their pickles to use elsewhere,,,,,smh . I ordered a ten piece mcnugget meal Lg. and two quarter pounders ( which were no...

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Paid almost $9 for a meal and thisevsuckers want to charge extra for a pack of BBQ sauce! For that price the should havevthrown it in the bag FREE! ALMOST 9 FOR A BURGER, FRY &DRIN, I COULD HAVE GONE TO SHONEY'S FIR THE ALL YOU CAN EAT N DRINK BAR!!!!!..

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McDonalds and Whataburger Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • Low class food and low class service
  • Location
  • Food
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Customer service
  • Manager
  • Service

McDonalds and Whataburger Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

I've been going to Whataburger 20-25 times a month every month for 15 years and I have to say this is the most...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

My name is Denzel Harris of whatburger of 1045 of Houston Texas, I have been working here for 5 months where Richard...

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McDonalds and Whataburger Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

WEwingLL, MY CAR BROKE DOWN WHILE I WAS HEADING TO WRK and I ASKED FOR PERMISSION TO LEAVE MY CAR PARKED THERE "while"...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

I am highly upset. I called Whaternurger Headquarters twice & the rude representatives cold transfered me to Mark...

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McDonalds and Whataburger Latest Reviews

Recent published reviews
1

half my order was missing

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No votes

I was a worker at the Whataburger on Lake Bradford Rd. Ive been there for almost 5 months great worker at that. A new...

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No votes

Problem was taken care of, the McDonalds return the money.

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No votes

Missing fries and burgers late serrvice

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McDonalds and Whataburger Products and Services

Most reviewed product and services
  • Mcdonalds Manager (624 reviews)
  • Mcdonalds Customer Care (588 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Whataburger Manager (60 reviews)
  • Whataburger Burger (55 reviews)
  • Whataburger Customer Care (32 reviews)