Start a new comparison
Delete

Mcdonalds

Fast Food
  • 6 ISSUES RESOLVED
  • 1927 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Employees 6
  • Most unprofessional 4
  • Food 4
  • Store convience 3
  • Staff 3

Customers don't like

  • Service7
  • Customer service6
  • I did not like the customer service5
  • Cleanliness and3
  • Very rude and2
Delete

Whataburger

Fast Food
  • 2 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $638 CLAIMED LOSSES
  • $25 AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Website
Location
  • Low class food and low class service 2
  • Food usually 2
  • Good new items 1
  • Cashiers and cooks 1

Customers don't like

  • Manager3
  • Customer service3
  • Employees2
  • Slow service in drive through1
  • Service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1364805

McDonald's doesn't compare!!Whataburger is fresh, you can taste the freshness of all ingredients.

The variety and combinations of their burgers is like no other.

I didn't think there's a that I haven't tasted....With that being said, Whataburger wins hands down..

Anonymous
#1358420

Whataburger is doing what McDonalds says it wants to do.Whataburger provides fast polite service with no waiting around the counter.

McDonalds is hobbled by untrained, impolite staff who slow down ordering with their upsale spiels and inattention to customer requests. MacDonalds is burdened with too many menu items with too many choices. It can take 10 minutes for one person to place an order. A complex menu insures mistakes.

I have walked out of McDonalds after 10 minutes in line (my limit) without being waited on. The sound level of the ice grinder for the frappe machine runs about 20 DB over the threshold of pain. Terrible noise in order area! McDonalds is paranoid that a customer might get more than his share of condiments.

You have to practically beg to get salt and pepper. (cheap bast--ds!)

Whataburger usually greets you, takes your order and gives you a table tent in less than 5 minutes. The staff is trained, the menu is simple, and the system eliminates counter crowding. Table service is fast and they bring you a selection of condiments to choose from.

McDonalds is not fast food, it is not even half fast food!

They have lost the edge that Ray Kroc gave them.Complicated menus of foo-foo drinks and food, with complicated ordering systems administered by clueless counter help has made them slower and slower.

McDonalds is a Whataburger wannabe.