PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Whataburger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Whataburger

McDonalds and Whataburger Overview

Total reviews
4092
355
Company responses
0
0
Issues resolved
11
2

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4092 reviews. It is 3737 reviews more than Whataburger received since Oct 31, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whataburger customer support team than with McDonalds customer service.

McDonalds and Whataburger Consumer Ratings

Rank
58 out of 1382 in Fast Food category
63 out of 1382 in Fast Food category
Customer service
44 in category
40 in category
Staff
49 in category
42 in category
Location
41 in category
47 in category

According to consumer ratings and reviews, McDonalds ranks 5 points higher in the Fast Food category than Whataburger. People gave McDonalds 1.6 stars for Customer service criterion in Fast Food category and it is 83 points higher than the worst rated brand in this category. At the same time, Whataburger was rated 1.7 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Whataburger has a higher rating than Whataburger. Regarding Location criterion, consumers gave McDonalds 2.9 stars and it is 68% greater than other in category. Whataburger however was rated 2.8 stars and it is 63% greater than other in category.

McDonalds and Whataburger Rating Details

Customer service
1.6 (1591 reviews)
1.7 (158 reviews)
Reviewer's quote

I went to this Macdonald everyday service are worse service I ever see in my life. Girls kicking around make customers wait for long time and today was the worse story for me. I had to go because it’s close to my work and also open 24 hours...

Shady R

...The customer service is horrible..

Sandy P
Staff
1.7 (1517 reviews)
1.7 (158 reviews)
Reviewer's quote

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel

...The manager down through the entire staff at this restaurant need to be replaced immediately or the restaurant closed down..

PissedConsumer1346322
Location
2.9 (1424 reviews)
2.8 (144 reviews)
Reviewer's quote

Every time i come to this location i have issues. The ice cream machine is ALWAYS DOWN...

Amanda G

...I have NEVER had a hot oreven warm burger at one particular location. I quit going..

Othell

McDonalds and Whataburger Pros and Cons

Pros
  • Proximity to my house
  • Usually the food
  • Most unprofessional
  • Food
  • Low class food and low class service
  • Location
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Customer service
  • Manager
  • Service

McDonalds and Whataburger Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

5

I've been going to Whataburger 20-25 times a month every month for 15 years and I have to say this is the most...

McDonalds and Whataburger Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

1

WEwingLL, MY CAR BROKE DOWN WHILE I WAS HEADING TO WRK and I ASKED FOR PERMISSION TO LEAVE MY CAR PARKED THERE "while"...

McDonalds and Whataburger Latest Reviews

Recent published reviews
4.5

I want my job back and I have not got any call back at all OR HEARD ANYTHING FROM THEM AT ALL

Read all 4092 reviews

post on Whataburger 78336 zipcode are removed and when you log in they recommend you to the local cops. this Jessica...

Read all 355 reviews

McDonalds and Whataburger Products and Services

Most reviewed product and services
  • Mcdonalds Manager (604 reviews)
  • Mcdonalds Customer Care (558 reviews)
  • Mcdonalds Drive-through (210 reviews)
  • Whataburger Manager (58 reviews)
  • Whataburger Burger (52 reviews)
  • Whataburger Customer Care (30 reviews)