Wendys vs McDonalds
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Wendys and McDonalds Overview
Total reviews | 2540 | 14648 |
Company responses | 0 | 0 |
Issues resolved | 16 | 122 |
Wendys and McDonalds Consumer Ratings
Wendys and McDonalds Rating Details
Wendys and McDonalds Pros and Cons
- Good food
- Food
- Great food
- Good food
- Convenient
- Fast food
- Customer service
- Worst service and food
- Service
- Customer service
- Bad service
- Service
Wendys and McDonalds Most Positive Reviews
Hello
My name is Andrei Isayeu
Everything is Outstanding except a very loud songs that are playing that are not Christia...
Actually, I had NO complaints, we love McDonalds! However, the contact was to try to locate an email for Rachel...
Waiting in line 10min once I pulled up placed my order , pull up again a guy in dreads tell me no meat down it's ...
A menu idea. I think a McMode would really be a hit. Hot apple pie w/ice cream. I think it would be a hit. I buy apple...
Wendys and McDonalds Most Critical Reviews
I went to Wendy's, and I was served cold and frozen food. I will never ever again eat from Wendy's or have anyone I...
Apparently they didn't do anything about it the Bedford Indiana McDonald's has a bunch of children running the store...
Got 2 combos paid $26 dollars food was cold , fries were soggie . And our drinks were no ice inside . Gave us Dr Pepper...
An hour for food. Worst wait time in history. I have never experienced this much grid lock at a McDonalds location...
Wendys and McDonalds Latest Reviews
I am still getting a code 403 forbidden when I try to use the app. I have deleted twice, put it back set in the parking...
Nothing has been resolved in making it right. I pod for something that wasnt 100%. I work for my money just like I...
I bought a gift card in dollar tree in Miami fl and it has not been used for to the fact that it is missing the dark...
Had to wait for my order longer than usual. Was told to pull forward. Still had to go inside to get food. Burger was...
both bad
Product or Service Quality
can’t get served
I have something else to compare
cookout 5 stars
mcdonald’s and wendy’s 1 star
Well if there drive thru is as incompetent as yours is where the code never works I choose them.
Wendy’s is awful especially, the location at 154 Prominence Parkway Canton, GA 30114 & 101 River Pointe Parkway Canton, GA 30114. The manager Jose.
And the district manager who happened to be there during my visit, Bri when I visited the Prominence Pky location last week were all super rude and cursed at me. Kiana the manager of the River Point Kiana was incredibly rude, I left the store without buying anything and her employees present that day apologized for their managers behavior and told me she is always rude and unprofessional with customers. Avoid Wendy’s at all costs, McDonald’s is better
Product or Service Quality
Wendy’s is awful especially, the location at 154 Prominence Parkway Canton, GA 30114 & 101 River Pointe Parkway Canton, GA 30114. The manager Jose.
And the district manager who happened to be there during my visit, Bri when I visited the Prominence Pky location last week were all super rude and cursed at me. Kiana the manager of the River Point Kiana was incredibly rude, I left the store without buying anything and her employees present that day apologized for their managers behavior and told me she is always rude and unprofessional with customers. Avoid Wendy’s at all costs, McDonald’s is better
I have something else to compare
Wendy’s had longer hold times for their food.
Your food is never fresh, and the employees are rude and unprofessional. I’ve never had a bad experience in McDonald’s
the same..........LONG time in drive through and snotty people taking your money and giving you food. POOR customer service!
Product or Service Quality
same
I have something else to compare
said above
How would you compare Wendys vs McDonalds?
Both horrible service
Product or Service Quality
Always cold
I have something else to compare
Bad attitudes slow service
I do not frequent either McDonald's or Wendy's for myself myself. But I have recently started to Doordash to pay for a rental car. So if I were to compare their customer service based on that and a few times that I may have purchased stuff from either of them from my dogs or myself, I find the service at Wendy's to be pleasant while the service at McDonald's is far from it. It's downright rude at some locations so if I were to pick one from the other as a better restaurant of choice it would most certainly be Wendy's.
Product or Service Quality
Not being a fan of either McDonald's or Wendy's or any other fast food restaurants for that matter I cannot speak about the quality of their products. However being exposed to their service because of some of the work I do as a doordasher, the service quality at McDonald's sucks. The service quality at Wendy's is far more better.
I have something else to compare
On one instance at McDonald's where they had failed to properly close their doors when I was on a doordash run, I managed to enter the restaurant and I was greeted by the employee at their South Brunswick location at New Jersey with a "How the *** did you get in?" I complained about it to both doordash as well as McDonald's and while doordash promptly apologized for that although it's none of their fault, McDonald's has yet to get back to me about it and it has been over 4 months. Despite that greeting I got to add I still spoke respectfully but sternly to that employee reminding her that it's a place of business and that is no language to use towards anybody be it a customer or a co-enployee or just a middle man like a dodasher.
McDonalds way better
Product or Service Quality
Product is way better