PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
McDonalds

Wendys and McDonalds Overview

Total reviews
1032
4311
Company responses
0
0
Issues resolved
0
12

Wendys and McDonalds Consumer Ratings

Rank
41 out of 652 in Fast Food category
46 out of 652 in Fast Food category
Customer service
35 in category
44 in category
Price Affordability
63 in category
46 in category
Diversity of Products or Services
44 in category
46 in category
Location
39 in category
42 in category

Wendys and McDonalds Rating Details

Customer service
1.7 (325 reviews)
1.6 (1677 reviews)
Reviewer's quote

It is now past 24 hrs and I have not received any sort of contact from Wendy's, though the customer service site says I would be contacted within 24 hrs. I want compensation for my disgusting experience. I will never eat at Wendy's again and I will tell everyone I can about the experience in hopes...

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Price Affordability
2.6 (295 reviews)
2.8 (1467 reviews)
Reviewer's quote

I've gone to all sorts of fastfood places on multiple occasions and have had little to no complaints about price, food or service but today it was all negative. The cashier looked dead, no please or thank you just a blank facial expression. I ordered two burgers, the baconator and the triple...

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They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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Diversity of Products or Services
2.4 (283 reviews)
2.4 (1417 reviews)
Reviewer's quote

...Asked for Dr Pepper, which they were out of, so ask what my other choices were all she yelled me where Coke products. That doesn't narrow it down for me thanks. Asked for no ice, got ice...

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...no more smile on Mc'D food services. Start getting poor to worse service..

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Location
2.9 (281 reviews)
2.9 (1490 reviews)
Reviewer's quote

I checked the Wendy's website to confirm that the location we wanted to eat at was now listed as open for breakfast at 6:30am. Yes they were. So, we stopped there and did not see anyone in the restaurant...

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...say mark today as a horrible customer service experience all around, a great training For customer complaints to avoid and a day to call the manager of this location and have them explain to employees the importance of providing quality customer service and paying attention to details. Mingling and chatting with fellow...

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Wendys and McDonalds Pros and Cons

Pros
  • Person that served me
  • Food taisted ok
  • Food was hot
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Worst service and food
  • Customer service
  • Poor food quality
  • Customer service
  • Service
  • I did not like the customer service

Wendys and McDonalds Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Wendys and McDonalds Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Wendys and McDonalds Latest Reviews

Recent published reviews
1.4

I bought food today at Wendy's. When I requested a receipt, the attendant at the second window told me the machine is br...

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No votes

Dear Sir
I am living in one of the major cities of Pakistan Rawalpindi and in famous locality known as Bharia Town but lo...

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1

Everyone got paid today except for me no money was posted Angry in my card I'm very pissed the manager hasn't done...

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2

My reason is above A Employee was not wearing a mask.

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Wendys and McDonalds Products and Services

Most reviewed product and services
  • Wendys Manager (93 reviews)
  • Wendys Customer Care (83 reviews)
  • Wendys Burger (46 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (583 reviews)
  • Mcdonalds Drive-through (216 reviews)