PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
McDonalds

Wendys and McDonalds Overview

Total reviews 1106 4393
Company responses 0 0
Issues resolved 0 13

Wendys and McDonalds Consumer Ratings

Rank
42 out of 682 in Fast Food category
44 out of 682 in Fast Food category
Customer service
37 in category
44 in category
Price Affordability
64 in category
49 in category
Quality of Food
52 in category
62 in category
Diversity of Products or Services
49 in category
50 in category

Wendys and McDonalds Rating Details

Customer service
1.7 (358 reviews)
1.6 (1715 reviews)
Reviewer's quote

...This is very poor customer service and you should be ashamed of your company practices. I still remember when you charged extra for tomatoes and no one else did. Guess your greed just keeps showing its ugly face...

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...Lack of good hygiene, poor customer service, members cant solve problems on their own so they call for the boss every time at the Sacramento CA location,..

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Price Affordability
2.6 (322 reviews)
2.8 (1494 reviews)
Reviewer's quote

45 would have been the correct price for everything I ordered if I received it They proceeded to give me the wrong change as well and I had to explain to them how to give change for a twenty I visit this Wendys often and I have never had this type of experience before and I feel some type of...

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...And full price for coffee being a Sr. Citizen. No one knows how to talk or be a public advocate..

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Quality of Food
2.2 (308 reviews)
2.1 (1490 reviews)
Reviewer's quote

I used doordash for a food order of $11. 30,I paid the amount of $13. 39,but when I looked at my online bank statement there was another charge from Wendys for $21...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Diversity of Products or Services
2.4 (307 reviews)
2.4 (1443 reviews)
Reviewer's quote

...Asked for Dr Pepper, which they were out of, so ask what my other choices were all she yelled me where Coke products. That doesn't narrow it down for me thanks. Asked for no ice, got ice...

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...no more smile on Mc'D food services. Start getting poor to worse service..

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Wendys and McDonalds Pros and Cons

Pros
  • Person that served me
  • Food taisted ok
  • Customer service
  • Usually the food
  • Proximity to my house
  • Most unprofessional
Cons
  • Customer service
  • Worst service and food
  • Poor food quality
  • Customer service
  • Service
  • I did not like the customer service

Wendys and McDonalds Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Wendys and McDonalds Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Wendys and McDonalds Latest Reviews

Recent published reviews
1

Angrywhen I ordered a hamburger they gave me a chicken sandwich!! I think mcdonalds is 5 stars better yet 10 stars

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No votes

I checked my bag it wasnt in there

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No votes

I received a bill in my bank for a order I didn't ask for or receive, I paid for the order I wanted and I'm still...

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No votes

When to McDonald's and ordered a 10 piece chicken nuggets and a large fries. It was icebox cold when it was given To me...

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Wendys and McDonalds Products and Services

Most reviewed product and services
  • Wendys Manager (96 reviews)
  • Wendys Burger (47 reviews)
  • Wendys Drive-through (37 reviews)
  • Mcdonalds Manager (621 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Mcdonalds Burger (117 reviews)