PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wendys and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wendys
McDonalds

Wendys and McDonalds Overview

Total reviews
955
4133
Company responses
0
0
Issues resolved
0
12

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4133 reviews. It is 3178 reviews more than Wendys received since Sep 13, 2007.

Wendys and McDonalds Consumer Ratings

Rank
53 out of 1073 in Fast Food category
58 out of 1073 in Fast Food category
Customer service
33 in category
40 in category
Staff
46 in category
48 in category
Price Affordability
64 in category
43 in category

According to consumer ratings and reviews, Wendys ranks 5 points higher in the Fast Food category than McDonalds. People gave Wendys 1.8 stars for Customer service criterion in Fast Food category and it is 95 points higher than the worst rated brand in this category. At the same time, McDonalds was rated 1.7 stars for Customer service criterion in this category and it is 88 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than McDonalds. Regarding Price Affordability criterion, consumers gave Wendys 2.6 stars and it is 49% worse than other in category. McDonalds however was rated 2.9 stars and it is 66% greater than other in category.

Wendys and McDonalds Rating Details

Customer service
1.8 (296 reviews)
1.7 (1610 reviews)
Reviewer's quote

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S
Staff
1.7 (282 reviews)
1.7 (1534 reviews)
Reviewer's quote

...I will never go there again, the staff is terrible...

Anton

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Price Affordability
2.6 (274 reviews)
2.9 (1407 reviews)
Reviewer's quote

I've gone to all sorts of fastfood places on multiple occasions and have had little to no complaints about price, food or service but today it was all negative. The cashier looked dead, no please or thank you just a blank facial expression. I ordered two burgers, the baconator and the triple...

Valentin K

The salad has shrunk by 1/2 and is the same price. The double cheeseburger is a disgrace and we can get a much better at Burger King or Burgerville! MCD's you suck! I am a 76 year old Gramma and I am very disappointed in McD compared to the old days. Instead of new buildings and kiosks have a...

Nancy T

Wendys and McDonalds Pros and Cons

Pros
  • Person that served me
  • Food taisted ok
  • Food was hot
  • Proximity to my house
  • Usually the food
  • Most unprofessional
Cons
  • Worst service and food
  • Customer service
  • Poor food quality
  • Customer service
  • Service
  • I did not like the customer service

Wendys and McDonalds Most Positive Reviews

Top rated reviews
5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

5

Everything was cold we ordered a double with chesse but received a mc chicken

Wendys and McDonalds Most Critical Reviews

Lowest rated reviews
1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Wendys and McDonalds Latest Reviews

Recent published reviews

I was visiting your store in Lehigh Acres, Fl on evening of Dec. 22, when someone hit my husbands truck, I exited truck...

Read all 955 reviews

Terrible service I arrived at mc Donalds 4595 34st south
Store #2166
12:04am
I ordered 2 for 5 Big Mac and quarter pounder
A...

Read all 4133 reviews

Wendys and McDonalds Products and Services

Most reviewed product and services
  • Wendys Manager (90 reviews)
  • Wendys Customer Care (79 reviews)
  • Wendys Burger (44 reviews)
  • Mcdonalds Manager (612 reviews)
  • Mcdonalds Customer Care (566 reviews)
  • Mcdonalds Drive-through (212 reviews)