PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Wendys

McDonalds and Wendys Overview

Total reviews
4091
948
Company responses
0
0
Issues resolved
11
0

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4091 reviews. It is 3143 reviews more than Wendys received since Sep 13, 2007.

McDonalds and Wendys Consumer Ratings

Rank
58 out of 1382 in Fast Food category
53 out of 1382 in Fast Food category
Customer service
44 in category
31 in category
Staff
49 in category
46 in category
Location
41 in category
44 in category

According to consumer ratings and reviews, Wendys ranks 5 points higher in the Fast Food category than McDonalds. People gave McDonalds 1.6 stars for Customer service criterion in Fast Food category and it is 83 points higher than the worst rated brand in this category. At the same time, Wendys was rated 1.8 stars for Customer service criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wendys has a higher rating than Wendys. Regarding Location criterion, consumers gave McDonalds 2.9 stars and it is 68% greater than other in category. Wendys however was rated 2.9 stars and it is 65% greater than other in category.

McDonalds and Wendys Rating Details

Customer service
1.6 (1590 reviews)
1.8 (294 reviews)
Reviewer's quote

I went to this Macdonald everyday service are worse service I ever see in my life. Girls kicking around make customers wait for long time and today was the worse story for me. I had to go because it’s close to my work and also open 24 hours...

Shady R

...We won't be back to this location if this is "their customer service"..

PissedConsumer1723514
Staff
1.7 (1517 reviews)
1.7 (279 reviews)
Reviewer's quote

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel

...I dont speak ebonics so you need to hire staff that can understand english. I once had a mexican man who spoke no english take my order a different restaurant and got it all correct. So thats pretty sad wendys..

PissedConsumer1191067
Location
2.9 (1425 reviews)
2.9 (265 reviews)
Reviewer's quote

Every time i come to this location i have issues. The ice cream machine is ALWAYS DOWN...

Amanda G

...This exact location was at 7931 e Stockton blvd Sacramento , California , 95823 . I will not ever order from a fast food restaurant and sit down inside again . You can say that I do need to take care of my belongings better , but there is no reason to steel something that is not yours...

Marisol J

McDonalds and Wendys Pros and Cons

Pros
  • Proximity to my house
  • Usually the food
  • Most unprofessional
  • Person that served me
  • Food was hot
  • Food taisted ok
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Worst service and food
  • Customer service
  • Poor food quality

McDonalds and Wendys Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

McDonalds and Wendys Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

McDonalds and Wendys Latest Reviews

Recent published reviews
1.6

Food was cold & OLD I wasted $$ on my way to work at the last minute, expecting to eat bc I was STARVING and I can’t...

Read all 4091 reviews

I could get large Fries if I ordered by mobile phone which I do not own one. I don't think it's fair. Guess I will not...

Read all 948 reviews

McDonalds and Wendys Products and Services

Most reviewed product and services
  • Mcdonalds Manager (603 reviews)
  • Mcdonalds Customer Care (558 reviews)
  • Mcdonalds Drive-through (210 reviews)
  • Wendys Manager (88 reviews)
  • Wendys Customer Care (78 reviews)
  • Wendys Burger (44 reviews)