PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Wendys

McDonalds and Wendys Overview

Total reviews 4406 1080
Company responses 0 0
Issues resolved 13 0

McDonalds and Wendys Consumer Ratings

Rank
42 out of 670 in Fast Food category
40 out of 670 in Fast Food category
Customer service
44 in category
34 in category
Location
42 in category
43 in category
Price Affordability
47 in category
62 in category
Quality of Food
55 in category
47 in category

McDonalds and Wendys Rating Details

Customer service
1.6 (1717 reviews)
1.7 (344 reviews)
Reviewer's quote

...I am very disappointed in my experience and horrible customer service I received..

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...You nerd to train her in customer service and McDonald's is killing her with drive thru time in line..

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Location
2.8 (1522 reviews)
2.8 (298 reviews)
Reviewer's quote

...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Wendy's 16732 Clover Rd Noblesville, IN 46060 United States I'm texting in a complaint that this Wendy's location. I feel I was unjustly & racially discriminated against. I'm African American and I'm a truck driver...

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Price Affordability
2.8 (1500 reviews)
2.6 (311 reviews)
Reviewer's quote

McDonald's raised their prices in the past week and started to reduce qualities in their sandwiches by not only cutting their meats by a third but cutting out the center of their pickles to use elsewhere,,,,,smh . I ordered a ten piece mcnugget meal Lg. and two quarter pounders ( which were no...

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45 would have been the correct price for everything I ordered if I received it They proceeded to give me the wrong change as well and I had to explain to them how to give change for a twenty I visit this Wendys often and I have never had this type of experience before and I feel some type of...

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Quality of Food
2.1 (1499 reviews)
2.2 (297 reviews)
Reviewer's quote

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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They took 2 hours to deliver my food..

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McDonalds and Wendys Pros and Cons

Pros
  • Usually the food
  • Proximity to my house
  • Most unprofessional
  • Person that served me
  • Food taisted ok
  • Customer service
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Customer service
  • Worst service and food
  • Poor food quality

McDonalds and Wendys Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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McDonalds and Wendys Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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McDonalds and Wendys Latest Reviews

Recent published reviews
1

I had to wait for 20 minutes in drive through to order. Ordered the travis scott meal. The app kept asking for credit...

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1

I have had no communication regarding my original complaint

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4.3

Try to get help through credit card number no help at all.

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2.5

I need to get my former employment information from 2016. I need the date i worked from and too. Also i need the former...

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McDonalds and Wendys Products and Services

Most reviewed product and services
  • Mcdonalds Manager (624 reviews)
  • Mcdonalds Customer Care (588 reviews)
  • Mcdonalds Drive-through (215 reviews)
  • Wendys Manager (96 reviews)
  • Wendys Customer Care (85 reviews)
  • Wendys Burger (47 reviews)