PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wawa and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wawa
McDonalds

Wawa and McDonalds Overview

Total reviews
203
4352
Company responses
0
0
Issues resolved
1
13

Wawa and McDonalds Consumer Ratings

Rank
68 out of 396 in Food Stores category
41 out of 658 in Fast Food category
Customer service
76 in category
40 in category
Website
20 in category
44 in category
Diversity of Products or Services
63 in category
42 in category
Discounts and Special Offers
65 in category
33 in category

Wawa and McDonalds Rating Details

Customer service
1.9 (69 reviews)
1.6 (1699 reviews)
Reviewer's quote

Wonderful customer service:clap: Charolette and; Traci. On Thursday ,March 26, 2020 , My car was over heating, so, I went into the store looking for a gallon of water that wasn't refrigerated because cold water would be bad for my car...

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Website
3.3 (62 reviews)
2.6 (1386 reviews)
Reviewer's quote

Completely terrible website for the WAWA Credit Card. I have had nothing but trouble and issues with it ever since I signed up. Today was the very last straw! I received my WAWA Credit Card and signed up online 27Jan2018 and made a payment...

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...The website does not allow any way to find out from the other four McDonald's in the area if they are serving the sundaes. Customer service is closed and there is no chat service..

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Diversity of Products or Services
2.9 (61 reviews)
2.4 (1434 reviews)
Reviewer's quote

...Yet I watch employees touching their face mask then grabbing my products. When I ask for them not to handle said products they tell me it is store policy. And if I want to buy stuff from store this is how my products will be handled...

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...no more smile on Mc'D food services. Start getting poor to worse service..

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Discounts and Special Offers
2.5 (61 reviews)
2.3 (1371 reviews)
Reviewer's quote

...In order to use the "Rewards", you'd have to check elsewhere to see if you have any offers. A second tap takes you to another misnamed item called the "Gift Card". It's not a "gift"..

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I am disappointed in McDonald's during this outbreak they gave discounts to First Responders they take it away the next day when I got the discount I let every first responder no but you guys really and helpful appreciating First Responders I am now going to send a message out to all my friends...

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Wawa and McDonalds Pros and Cons

Pros
  • Most people smile
  • Location
  • I used to love you guys
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Dissappointed
  • Specific workers
  • Requested and need to speak with someone of authority
  • Customer service
  • Service
  • I did not like the customer service

Wawa and McDonalds Most Positive Reviews

Top rated reviews
5

I am not a complainer and have worked in customer service myself. I understand having fun at work or even becoming a bit...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Wonderful customer serviceClapping Charolette and; Traci.
On Thursday ,March 26, 2020 , My car was over heating, so, I went...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Wawa and McDonalds Most Critical Reviews

Lowest rated reviews
1

Pump $10.00 of regular gas at $2.46 a gallon...Receipt shows premium and charge $2.86 a gallon ..Attendant told my...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I worked at Wawa for 3 god awful years outside pumping gas and it was absolutely the worst working environment i had...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Wawa and McDonalds Latest Reviews

Recent published reviews
1

I visited store on 3 aug 20, 604 Jefferson Davis, Colonial Heights, Va. WAWA employee was in drink area with no mask....

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1

I called and waited like 20 minutes . I have serious issue with your staff at Rockville MD location please someone call...

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1

Not mandating/enforcing masks be worn in stores during pandemic when mandated by the governor. WAWA employee said it is...

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No votes

I have placed order money deducted but order not placed

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Wawa and McDonalds Products and Services

Most reviewed product and services
  • Wawa Sandwich (25 reviews)
  • Wawa Customer Care (23 reviews)
  • Wawa Manager (21 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (587 reviews)
  • Mcdonalds Drive-through (216 reviews)