PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taco Bell and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taco Bell

Taco Bell

Has verified representatives
2.1
McDonalds

McDonalds

2.1
Taco Bell
McDonalds

Taco Bell and McDonalds Overview

Total reviews
3762
4134
Company responses
0
0
Issues resolved
7
12

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4134 reviews. It is 372 reviews more than Taco Bell received since Jun 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Taco Bell customer support team and McDonalds customer service.

Taco Bell and McDonalds Consumer Ratings

Rank
54 out of 1073 in Fast Food category
58 out of 1073 in Fast Food category
Customer service
53 in category
41 in category
Staff
56 in category
49 in category
Quality of Food
56 in category
57 in category

According to consumer ratings and reviews, Taco Bell ranks 4 points higher in the Fast Food category than McDonalds. People gave Taco Bell 1.6 stars for Customer service criterion in Fast Food category and it is 75 points higher than the worst rated brand in this category. At the same time, McDonalds was rated 1.7 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than Taco Bell. Regarding Quality of Food criterion, consumers gave Taco Bell 2.1 stars and it is 56% greater than other in category. McDonalds however was rated 2.1 stars and it is 55% greater than other in category.

Taco Bell and McDonalds Rating Details

Customer service
1.6 (1666 reviews)
1.7 (1610 reviews)
Reviewer's quote

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S
Staff
1.6 (1614 reviews)
1.7 (1535 reviews)
Reviewer's quote

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Quality of Food
2.1 (1547 reviews)
2.1 (1397 reviews)
Reviewer's quote

Regarding no food being prepared, quality of food is terrible,burrito not having beef inside, running out of mild taco sauce ,being unprofessional..

Analia

Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

Wilver

Taco Bell and McDonalds Pros and Cons

Pros
  • Food
  • Staff
  • Nonthing
  • Proximity to my house
  • Usually the food
  • Most unprofessional
Cons
  • Horrible customer service
  • Bad management
  • Service
  • Customer service
  • Service
  • I did not like the customer service

Taco Bell and McDonalds Most Positive Reviews

Top rated reviews
5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

5

Everything was cold we ordered a double with chesse but received a mc chicken

Taco Bell and McDonalds Most Critical Reviews

Lowest rated reviews
1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Taco Bell and McDonalds Latest Reviews

Recent published reviews
1

Tried to go through drive thru at 10pm when advertised 1am close. Saw an employee working and got there attention. They...

Read all 3762 reviews
1

The Paola McDonald's is nothing more than a teenagers clubhouse. This store allows off duty employees back in the kitche...

Read all 4134 reviews

Taco Bell and McDonalds Products and Services

Most reviewed product and services
  • Taco Bell Customer Care (778 reviews)
  • Taco Bell Taco (602 reviews)
  • Taco Bell Manager (348 reviews)
  • Mcdonalds Manager (612 reviews)
  • Mcdonalds Customer Care (567 reviews)
  • Mcdonalds Drive-through (212 reviews)