PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds
Taco Bell

McDonalds and Taco Bell Overview

Total reviews 6377 5435
Company responses 0 0
Issues resolved 20 16

McDonalds and Taco Bell Consumer Ratings

Rank
68 out of 634 in Fast Food category
63 out of 634 in Fast Food category
Customer service
61 in category
68 in category
Location
48 in category
60 in category
Product or Service Quality
62 in category
77 in category
Quality of Food
82 in category
79 in category

McDonalds and Taco Bell Rating Details

Customer service
1.6 (2506 reviews)
1.5 (2400 reviews)
Reviewer's quote

They are garbage , bad customer service and food is nasty and uncooked thats messed up with how the treat their customers..

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...But the last year all of your Branson, Mo area Taco Bells have poor customer service, dirty restaurant and they are always messing up our order. I saw new employees and thought you might have fixed the problem but nope I guess not. Please fix this and it would be nice to get compensation for gas...

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Location
2.6 (2189 reviews)
2.5 (2166 reviews)
Reviewer's quote

...The manager's name is margarita varrios in the location of Hawaiian gardens, CA store number #864..

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Every single time i come to this location I'm always missing something that i paid for and my tacos are not made as i ordered them!!! i tried calling numerous times, no answer !!! i will be making a trip to the restaurant to talk to the general manager !!! This is totally unacceptable..

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Product or Service Quality
1.7 (2173 reviews)
1.6 (2159 reviews)
Reviewer's quote

The worst customer service one can ever encounter. Dirty mouth workers /horrible management and disrespectful to no degree :angry: Even refused to serve me through a drive thru window because I got tired of them telling me to scream my order through a broken intercom as if I wasn't loud enough smh...

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Bad bad service Only one person in entire store that speaks English. And he said that he's going on break. Sitting in the drive thru longer than 15 mins...

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Quality of Food
2 (2175 reviews)
2 (2176 reviews)
Reviewer's quote

...in tons of mayonnaise on it I cant speak for everyone but I work hard for my money and a little money I do have I spend at your restaurant and expect the same quality of food and service that Im paying all the money for this is a constant thing and I contacted the manager as soon as I got home and realize this her ...

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...*** poor quality of food as well as being too over priced anymore. I work for door dash as well and every time i get a pick up for Taco Bell in uniontown Ill avoid it at all costs. Waiting 30+ minutes for fast food contradicts itself wouldnt you say?..

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McDonalds and Taco Bell Pros and Cons

Pros
  • Most unprofessional
  • Usually the food
  • Good food
  • Food
  • Good food
  • Location
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Horrible customer service
  • Bad management
  • Poor management

McDonalds and Taco Bell Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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5

I went threw taco bell drive thru on haloween......the service SUCK MAJOR BALLS and my food was SO COLD I THREW IT...

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McDonalds and Taco Bell Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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1

I'm trying to go online to find out specific information about a product. They make you download the app before you can...

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McDonalds and Taco Bell Latest Reviews

Recent published reviews
No votes

I never received a call from anybody at the McDonalds management team. No resolution was reached. We just had to figure...

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1

Every time I come to the only Taco Bell in town the employee is rude and snobby. Her name is Thiauna. There is no point...

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No votes

The day I ordered through the drive through, I had experienced a very long wait time, and disrespect from the worker....

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No votes

I work for taco bell in Webb City and they are ok with employees dating each other and carrying on inside and outside...

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