PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds

McDonalds

2.1
Taco Bell

Taco Bell

Has verified representatives
2.1
McDonalds
Taco Bell

McDonalds and Taco Bell Overview

Total reviews
4136
3762
Company responses
0
0
Issues resolved
12
7

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4136 reviews. It is 374 reviews more than Taco Bell received since Jun 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with McDonalds customer support team and Taco Bell customer service.

McDonalds and Taco Bell Consumer Ratings

Rank
58 out of 1073 in Fast Food category
54 out of 1073 in Fast Food category
Customer service
41 in category
54 in category
Staff
49 in category
56 in category
Location
43 in category
52 in category

According to consumer ratings and reviews, Taco Bell ranks 4 points higher in the Fast Food category than McDonalds. People gave McDonalds 1.7 stars for Customer service criterion in Fast Food category and it is 88 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than Taco Bell. Regarding Location criterion, consumers gave McDonalds 2.9 stars and it is 67% greater than other in category. Taco Bell however was rated 2.7 stars and it is 60% greater than other in category.

McDonalds and Taco Bell Rating Details

Customer service
1.7 (1610 reviews)
1.6 (1666 reviews)
Reviewer's quote

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.7 (1535 reviews)
1.6 (1614 reviews)
Reviewer's quote

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Location
2.9 (1442 reviews)
2.7 (1537 reviews)
Reviewer's quote

Blue color t shirt 1 lady, she is so mean , I spend minimum $10 everyday in this location ( 541 6th ave newyork ny 10011) , I never notice that outside food is not allowed here, but the way she telling me to not to eat the food over here its insulting , you have no rights to insult any one..

FAZLAY N

Place was a mess n workers do n nothing manager was in the back sitting in office do n nothing very disappointed tega cay location and all were with attitude n order wasnt right and he even said it back to me right. disappointed..

PissedConsumer1744357

McDonalds and Taco Bell Pros and Cons

Pros
  • Proximity to my house
  • Usually the food
  • Most unprofessional
  • Food
  • Staff
  • Nonthing
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Horrible customer service
  • Bad management
  • Service

McDonalds and Taco Bell Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

McDonalds and Taco Bell Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

McDonalds and Taco Bell Latest Reviews

Recent published reviews

I need to find out if there is a copy of my pay stub on file

Read all 4136 reviews
1

Tried to go through drive thru at 10pm when advertised 1am close. Saw an employee working and got there attention. They...

Read all 3762 reviews

McDonalds and Taco Bell Products and Services

Most reviewed product and services
  • Mcdonalds Manager (612 reviews)
  • Mcdonalds Customer Care (568 reviews)
  • Mcdonalds Drive-through (212 reviews)
  • Taco Bell Customer Care (778 reviews)
  • Taco Bell Taco (602 reviews)
  • Taco Bell Manager (348 reviews)