PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about McDonalds and Taco Bell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

McDonalds

McDonalds

2.1
Taco Bell

Taco Bell

Has verified representatives
2.1
McDonalds
Taco Bell

McDonalds and Taco Bell Overview

Total reviews
4091
3727
Company responses
0
0
Issues resolved
11
7

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4091 reviews. It is 364 reviews more than Taco Bell received since Jun 7, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with McDonalds customer support team and Taco Bell customer service.

McDonalds and Taco Bell Consumer Ratings

Rank
58 out of 1382 in Fast Food category
54 out of 1382 in Fast Food category
Customer service
44 in category
52 in category
Staff
49 in category
55 in category
Location
41 in category
52 in category

According to consumer ratings and reviews, Taco Bell ranks 4 points higher in the Fast Food category than McDonalds. People gave McDonalds 1.6 stars for Customer service criterion in Fast Food category and it is 83 points higher than the worst rated brand in this category. At the same time, Taco Bell was rated 1.6 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that McDonalds has a higher rating than Taco Bell. Regarding Location criterion, consumers gave McDonalds 2.9 stars and it is 68% greater than other in category. Taco Bell however was rated 2.7 stars and it is 59% greater than other in category.

McDonalds and Taco Bell Rating Details

Customer service
1.6 (1590 reviews)
1.6 (1658 reviews)
Reviewer's quote

I went to this Macdonald everyday service are worse service I ever see in my life. Girls kicking around make customers wait for long time and today was the worse story for me. I had to go because it’s close to my work and also open 24 hours...

Shady R

...When we got home, they did not give us a receipt for out transaction, so, I was unable to do the customer service survey and enter in the $500 sweepstake. Very disappointed. The whole reason for our visit was for the Xbox promo ..

PissedConsumer1705062
Staff
1.7 (1517 reviews)
1.6 (1604 reviews)
Reviewer's quote

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel

Went to the Taco Bell in Madison, MS.Before I paid for my order I wanted to add a bean burrito to the order. I was yelled at and was told that he was not going to make me a damn bean burrito!Exact words!The guy at the window tried and asked him several times . I was already handed the drinks out...

tonie g
Location
2.9 (1426 reviews)
2.7 (1525 reviews)
Reviewer's quote

Every time i come to this location i have issues. The ice cream machine is ALWAYS DOWN...

Amanda G

...Very disappointed in the service at this location. And if management is having an employee taking drive through orders please make sure they speak English clearly, I had to keep repeating myself..

Elinor

McDonalds and Taco Bell Pros and Cons

Pros
  • Proximity to my house
  • Usually the food
  • Most unprofessional
  • Food
  • Nonthing
  • Courteous representative
Cons
  • Customer service
  • Service
  • I did not like the customer service
  • Horrible customer service
  • Bad management
  • Service

McDonalds and Taco Bell Most Positive Reviews

Top rated reviews
5

Everything was cold we ordered a double with chesse but received a mc chicken

5

I have went to the taco bell in Temple ordered family packs as I have a large family., there was very little meat on th...

McDonalds and Taco Bell Most Critical Reviews

Lowest rated reviews
1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

1

We do not eat BEEF-We eat Chicken-We like Tacos- was Charged a Deceptive Up Charge on 6 CHICKEN Tacos-NO Drinks-and the...

McDonalds and Taco Bell Latest Reviews

Recent published reviews
1.5

I order my meal and nicely asked for mc chicken sauce at the speaker so it wouldnt be a big deal for the lazy birch to...

Read all 4091 reviews
1

This is the 3rd time that we went through drive thru and and 3 times in a row our order has either been wrong or there w...

Read all 3727 reviews

McDonalds and Taco Bell Products and Services

Most reviewed product and services
  • Mcdonalds Manager (603 reviews)
  • Mcdonalds Customer Care (558 reviews)
  • Mcdonalds Drive-through (209 reviews)
  • Taco Bell Customer Care (772 reviews)
  • Taco Bell Taco (601 reviews)
  • Taco Bell Manager (346 reviews)