PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subway and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subway
McDonalds

Subway and McDonalds Overview

Total reviews
1342
4348
Company responses
0
0
Issues resolved
3
13

Subway and McDonalds Consumer Ratings

Rank
60 out of 655 in Fast Food category
43 out of 655 in Fast Food category
Customer service
50 in category
42 in category
Location
45 in category
42 in category
Website
75 in category
45 in category
Diversity of Products or Services
47 in category
44 in category

Subway and McDonalds Rating Details

Customer service
1.6 (411 reviews)
1.6 (1699 reviews)
Reviewer's quote

Order was incorrect, terrible customer service to rectify the issues, and unethical business practices. They don't honor promotions!..

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...Very argumentative, and unwilling to provide quality customer service and resolve minor issues or concern as it pertains to food quality, and preparation..

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Location
2.8 (332 reviews)
2.9 (1508 reviews)
Reviewer's quote

On the app it was bogo free sub for the location I selected but it didn’t give me the price and it automatically charged me. I kept calling to cancel I called about 6 times no one answered I literally had to drive to tell them to cancel my order but when I got there the lady didn’t know how to do...

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...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Website
2.2 (331 reviews)
2.6 (1385 reviews)
Reviewer's quote

I type in my order for 2 sandwiches, then the website malfunctions and does not recognize me or won't let me pay, and I have lost time and not been able to order my food. I am going to stop trying to get my food from Subway..

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...The website does not allow any way to find out from the other four McDonald's in the area if they are serving the sundaes. Customer service is closed and there is no chat service..

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Diversity of Products or Services
2.4 (330 reviews)
2.4 (1434 reviews)
Reviewer's quote

...Very disappointed with the services. ImIp..

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...no more smile on Mc'D food services. Start getting poor to worse service..

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Subway and McDonalds Pros and Cons

Pros
  • Customer service
  • Subs themselves were okay
  • Food
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Customer service
  • Service
  • Owners
  • Customer service
  • Service
  • I did not like the customer service

Subway and McDonalds Most Positive Reviews

Top rated reviews
5

I'd like to file a complaint on the new manager of this location Kayla. She has illegally fired two employees and violat...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

Subway in abilene kansas is the friendliest and cleanest store I've ever visited. I went around lunch time 12pm on a...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Subway and McDonalds Most Critical Reviews

Lowest rated reviews
1

I ordered a Subway Melt. The girl taking my order tells me that they don't make that sub anymore. A Subway Melt is a to...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

I went in and the lettuce was Brown and wrinkled when I asked for fresher lettuce she rolled her eyes and said that was...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Subway and McDonalds Latest Reviews

Recent published reviews
No votes

Complaining about a billing issue through the App....

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No votes

Out of electricity all but 2 days. diabetic time 11:23 am 3 slips #1407. I drove 12 miles to your Pottstown Mc Donalds...

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No votes

Belcher St Clearwater Fl location, the person preparing the sandwiches is bent over the food with no mask protecting...

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3.1

As a consumer I have a lot of issues with McDonald's long Waits unprofessional employees as I'm pulling through the...

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Subway and McDonalds Products and Services

Most reviewed product and services
  • Subway Sandwich (325 reviews)
  • Subway Customer Care (118 reviews)
  • Subway Manager (97 reviews)
  • Mcdonalds Manager (622 reviews)
  • Mcdonalds Customer Care (586 reviews)
  • Mcdonalds Drive-through (216 reviews)