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Subway
McDonalds

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Subway

Subway

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1082 TOTAL REVIEWS
Rank
56 out of 1375
in Fast Food category
Rating Details
Customer service
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    168
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:27
  • ISSUES RESOLVED
    15%
Top Products and Services
2
292 reviews
2.5
110 reviews
1.9
91 reviews
McDonalds

McDonalds

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4020 TOTAL REVIEWS
Rank
59 out of 1375
in Fast Food category
Rating Details
Customer service
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    7821
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    03:43
  • ISSUES RESOLVED
    12%
Top Products and Services
2.3
599 reviews
2.4
553 reviews
2.2
201 reviews

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