PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steak N Shake and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Steak N Shake
McDonalds

Steak N Shake and McDonalds Overview

Total reviews 4065 14648
Company responses 0 0
Issues resolved 8 122

Steak N Shake and McDonalds Consumer Ratings

Rank
233 out of 2515 in Cafes, Restaurants and Bars category
85 out of 439 in Fast Food category
Customer service
266 in category
82 in category
Location
240 in category
83 in category
Quality of Food
200 in category
105 in category
Price Affordability
94 in category
86 in category

Steak N Shake and McDonalds Rating Details

Customer service
1.5
(1976 reviews)
1.5
(6240 reviews)
Reviewer's quote

...Sent request to customer service, big surprise. No response. Ordered 2/2: burgers wrong, missing large coke...

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...? What kind of customer service language is this. ?..

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Location
2.8
(1720 reviews)
2.4
(5450 reviews)
Reviewer's quote

...walking pass the window to look at my face reaction because they were very unprofessional and was talking about me, and I'm not please of that I go to this location every other day and never have a problem with my service that new crew that was on shift was very loud and ghetto I don't like the fact that they...

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The manager in at this location laughs when you tell her that one of her employees is in the lobby cussing in front of my 3 and 4 year old. Last time which was a few months ago they had rap playing with cussing and Talks of Climaxing. This is stupid it shouldn't be this way im sick of wasting my...

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Quality of Food
2.3
(1696 reviews)
1.9
(5475 reviews)
Reviewer's quote

...This location in Bradenton Fl definitely is not upholding steak N shake standard or even quality of food. Dont think Ill ever go back to a steakNshake after this horrible experience. I will like a full refund...

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...It even surprises me that or restaurant with such a degraded quality of food has thrived as a business. In my perfect world, this restaurant should not have stood a chance even in the business of pet food for pet owner's who hate their pets..

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Price Affordability
3.1
(1661 reviews)
2.3
(5361 reviews)
Reviewer's quote

...For the price of the combo I shouldn't have had to throw the main part away and would like someone to contact me please. Thank you..

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...I dont know what the difference in price is for you to purchase cherries vs strawberries, but please consider it for next year. Strawberries are a June commodity; offer those pies at that time. Thank you for your time!..

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Steak N Shake and McDonalds Pros and Cons

Pros
  • Food
  • Good food
  • Location
  • Good food
  • Convenient
  • Fast food
Cons
  • Customer service
  • Service
  • Bad service
  • Customer service
  • Bad service
  • Service

Steak N Shake and McDonalds Most Positive Reviews

Top rated reviews
5

Today i had breakfast my first time being there.... My waitress went by the name of Jonita was excellent very friendly...

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5

Actually, I had NO complaints, we love McDonalds! However, the contact was to try to locate an email for Rachel...

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5

i was at the steak n shake in gainesville .ordered a double cheeseburger i said no mayo mustard on side ...

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5

A menu idea. I think a McMode would really be a hit. Hot apple pie w/ice cream. I think it would be a hit. I buy apple...

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Steak N Shake and McDonalds Most Critical Reviews

Lowest rated reviews
1

Cheeseburger had old lettuce
Chili was terrible
Wont go there again
This was a visit to see if it was better than previous...

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1

Apparently they didn't do anything about it the Bedford Indiana McDonald's has a bunch of children running the store...

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1

My problem is I was going to work for this company but when I was told that the first week I would be working that they...

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1

An hour for food. Worst wait time in history. I have never experienced this much grid lock at a McDonalds location...

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Steak N Shake and McDonalds Latest Reviews

Recent published reviews
No votes

Now at Steak 'n Shake, if you want to fill a cup with the drink you paid for, you have to scan a bar code to get the mac...

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1

Nothing has been resolved in making it right. I pod for something that wasnt 100%. I work for my money just like I...

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1

Self order on computer. No one to greet you. Get your own drink. And then when paying they ask for tip. Worst...

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1.3

Had to wait for my order longer than usual. Was told to pull forward. Still had to go inside to get food. Burger was...

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