PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steak N Shake and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Steak N Shake
McDonalds

Steak N Shake and McDonalds Overview

Total reviews
3249
4135
Company responses
0
0
Issues resolved
4
12

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4135 reviews. It is 886 reviews more than Steak N Shake received since May 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Steak N Shake customer support team and McDonalds customer service.

Steak N Shake and McDonalds Consumer Ratings

Rank
124 out of 3120 in Cafes, Restaurants and Bars category
58 out of 1073 in Fast Food category
Customer service
138 in category
41 in category
Staff
142 in category
49 in category
Location
145 in category
43 in category

Steak N Shake and McDonalds Rating Details

Customer service
1.6 (1589 reviews)
1.7 (1610 reviews)
Reviewer's quote

...The customer service is horrible. Barely is any customers inside. I ordered food for work, went to pick it up and they brought my food, sat it down in front of me and walked away...

Eileen N

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S
Staff
1.6 (1505 reviews)
1.7 (1535 reviews)
Reviewer's quote

...They fully staff an he wants to close the store . People have to make a living they can't do it . If the GM keeps closing the store when they are fully staffed that's not how you run a restaurant ..

Chloee

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Location
3 (1402 reviews)
2.9 (1442 reviews)
Reviewer's quote

Got wonderful service at your Renolds Rd location Erin R is kind and treats you like you are family love going there..

Karen B

Blue color t shirt 1 lady, she is so mean , I spend minimum $10 everyday in this location ( 541 6th ave newyork ny 10011) , I never notice that outside food is not allowed here, but the way she telling me to not to eat the food over here its insulting , you have no rights to insult any one..

FAZLAY N

Steak N Shake and McDonalds Pros and Cons

Pros
  • Food
  • Location
  • Price
  • Proximity to my house
  • Usually the food
  • Most unprofessional
Cons
  • Customer service
  • Service
  • Incorrect order
  • Customer service
  • Service
  • I did not like the customer service

Steak N Shake and McDonalds Most Positive Reviews

Top rated reviews
5

Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

5

Everything was cold we ordered a double with chesse but received a mc chicken

Steak N Shake and McDonalds Most Critical Reviews

Lowest rated reviews
1

I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Steak N Shake and McDonalds Latest Reviews

Recent published reviews

I never got my tax papers from 2017 in need of them this year

Read all 3249 reviews

They are contacting the owners and sending me a free meal card

Read all 4135 reviews

Steak N Shake and McDonalds Products and Services

Most reviewed product and services
  • Steak N Shake Customer Care (576 reviews)
  • Steak N Shake Manager (276 reviews)
  • Steak N Shake Drive-through (269 reviews)
  • Mcdonalds Manager (612 reviews)
  • Mcdonalds Customer Care (568 reviews)
  • Mcdonalds Drive-through (212 reviews)