McDonalds vs Steak N Shake
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McDonalds
Steak N Shake
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
McDonalds
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 4016 TOTAL REVIEWS
Rank
58 out of 1372
in Fast Food category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS7809
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SUCCESSFUL80%
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AVG CALL DURATION03:43
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ISSUES RESOLVED12%
Top Products and Services
Steak N Shake
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3122 TOTAL REVIEWS
Rank
125 out of 5022
in Cafes, Restaurants and Bars category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2771
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SUCCESSFUL62%
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AVG CALL DURATION03:51
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ISSUES RESOLVED15%
Top Products and Services
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Top Rated McDonalds Reviews
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McDonalds - Bring back the styrofoam cups!!
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be...
McDonalds poor decision on coffee change
News bulletin: Here in Maine my local McDONALD'S HAS DROPPED NEWMAN"S OWN ORGANIC COFFEE . Now after 25 years of selling specialty coffee (I now own...
McDonalds - Awfully disrespectful
I attempted to place an order at the front counter at a local restaurant and was denied service because I was wearing a hooded sweatshirt. I...
McDonalds - POOR FOOD QUALITY!!!
MCDONALDS - ROEBUCK / #7143 ( 218 Gadsden Hwy Birmingham, AL 35235), I HIGHLY RECOMMENDED THAT YOU CHECK YOUR ORDER “BEFORE” YOU LEAVE!!! WHY? I went...
Top Rated Steak N Shake Reviews
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Steak N Shake - Disgusting
Came into The W Colonial location in Orlando Florida this place is a MESS SO DIRTY not mention poor customer service
Steak N Shake - Complaint about everything
Jessica C needs to be terminated. I am seeking legal advisement. .y lawyer will be in touch furthermore. She was rude! Cut me off at the ordering...
Steak N Shake - Disappointed in a local spot I had come to enjoy. I will never return.
This WAS my favorite local shake and burger spot. At least once a month or more I stop in to enjoy the shakes grab a quick bite and spend fourth to si...
Steak N Shake - Peice of plastic was found in food
I was almost done eating my food when I pulled this out of my mouth I started gagging and was discussed! I went up to the location to talk to a...
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How would you compare McDonalds vs Steak N Shake?
Mcdonalds employs the bottom of the pile of *** available. I dont think they even require their workers to read, understand, or even speak english fluently.
They are rude, disrespectful and have no training in customer service. They speak to customers using profanity and slang terms, and when u try to call in a complaint to the location by phone, u will most likely be directed to leave a message after the tone or IF someone actually answers the phone at all and are interested in what the call is about, after giving a quick summary and asking to speak with the manager they either simply hang up in ur ear or after asking a couple of other generic questions they act as if u have called the wrong location after all...and then they hang up in ur ear.
it was just a female supervisor at stake in shake in madison GA made it bad
Never been to steak and shake ..never even heard of the place.. my review was on how *** McDonald's app and employees are .
Except this .
.. I'll never go to McDonald's again .
I'd eat McDonald's before steak and shake
As for the meals: Steak N Shake's hamburgers are better especially the garlic and Cajun. Also the seasoned fries taste better at Steak N Shake.
McDonalds is cleaner and has faster service thank all the Steak N Shakes we have been to. There is no excuse for poor management, slowness bringing the food out cold and uncleanliness at Steak N Shape. the above has ratings filled in.
Why are they filled in if you want me to compare? There is no means to compare.
The fact that McDonalds has gone to false and fraudulent advertising I would definitely go to Steak 'n Shake over McDonalds. McDonalds buys advertising on billboards during sporting events to state specials which are not true!
I prefer the food at SnS, but the service, cleanliness, courtesy, consistently infintely better at McDonalds
Personally, I see no problem at McD's. As a matter of fact, I believe it to be one of the better managed fast food restaurants.
we do not visit often, but when we do I always notice the cleanliness, granted many locations have been renovated, but I cannot remember the last time I couldn't sit at a table because it hadn't been wiped down. Customer care is acceptable. The food has improved over the years and is always hot. Is it great?
No. But it's tasty. I think McDonald's gets a bad rap simply because they are the biggest and best known. Sometimes people consider that something negative.
When we travel by car it is a place where we know what we're getting. SnS on the other hand, shares only the food as a positive. Frankly, I don't remember it always being that way. While most of the wait staff is competent and friendly, the management is anything but.
They need to be in the "right mood". Apparently, they are trained to manage the food service and little else. Staffing appears to be one area that is neglected. At times when customers wait for a table there is minimal bussing.
Restrooms are not attended to. The overworked staff displays little personality. At McD's, we have actually had nice (brief, but) interactive conversation with FOH employees.
A more welcoming environment. SnS: there's more to hospiality, than just serving up a (good) burger and sending the guest on their way.
I have never not gotten waited on at Mc DONALDS. iT'S HARD TO COMPARE A WALK IN GIVE YOUR ORDER AND WAIT TO A SIT DOWN WAITRESS TAKES YOUR ORDER RESTURANT.