Mcdonalds vs Steak N Shake
Start a new comparison
- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2654 TOTAL REVIEWS
Rank
37 out of 528
in Fast Food category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS3368
-
SUCCESSFUL93%
-
AVG CALL DURATION03:47
-
ISSUES RESOLVED3%
Top Products and Services
- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2477 TOTAL REVIEWS
Rank
102 out of 1355
in Cafes, Restaurants and Bars category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS992
-
SUCCESSFUL89%
-
AVG CALL DURATION03:47
-
ISSUES RESOLVED4%
Top Products and Services
Show
Add company to comparison
Top Rated Mcdonalds Reviews
Show more
Mcdonalds - Bring back the styrofoam cups!!
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be...
McDonalds poor decision on coffee change
News bulletin: Here in Maine my local McDONALD'S HAS DROPPED NEWMAN"S OWN ORGANIC COFFEE . Now after 25 years of selling specialty coffee (I now own...
Mcdonalds - Little onion. Bad service....
Sent my Husband to pick up McDonald,s for Dinner, I just was released from Hospital after Kidney surgery,( didn,t want to eat his cooking), So I got...
Mcdonalds - Night shift nightmare
At 4770 N. Main St. Dayton, Ohio after midnight I went to get a simple order; I spent 40 minutes in the drive thru waiting on the worst and nastiest...
Mcdonalds - Hate McDonald’s new cups
Went for my large Coke this morning, only to discover McDonalds has changed to a cheap plastic cup. My Coke was watered down within 5 minutes with...
Mcdonalds - Horrible service
I went to McDonald's on last night ordered three snack wraps and a large fry arrive there at 10:45 finally got my order at 11:25 and it still wasn't...
Mcdonalds - Bad service, overcooked chicken strips
Yesterday my son and I stopped at one of your McDonald's (#1750), for a late lunch. There might have been under 10 people in the whole store very quie...
Mcdonalds - Sold me stale, hard fries
Happened on 7/5/18 at 10725 Whiterock Rd, Rancho Cordova, CA location.
I received stale hard French fries at this location. I asked the employee at win...
I received stale hard French fries at this location. I asked the employee at win...
Top Rated Steak N Shake Reviews
Show more
Steak N Shake - Food and service a disgrace
Steak & Shake (3000 Old Boynton Rd, Boynton Bch, FL 33436) 7/22/28 visit
For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so...
For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so...
Steak N Shake - Horrible time
I have been sitting in the drive through of steak and shake since 7:55pm. I watched 9 customers pull off. There was only two employees in the entire...
Ignorant steak n shake employees.
Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company. Just so you have an...
Steak N Shake - Wrong order
I ordered 2 garlic double steak burgers with lettuce, tomato and onion. I called to inform my order was incorrect and was immediately told that is...
Steak N Shake - ABSOLUTELY DISGUSTING!!!! HORRIBLE SERVICE
This is the worst experience I have ever had in my entire life. I live in Tallahassee FL and normally I have great experiences, but I went to visit...
Steak N Shake - Rude Service, Loud Staff Horseplay, Filthy (unsanitary) Facility, Not ADA Friendly
Around 8:00 Saturday night (Jul 21)after waiting several minutes to be seated, we were surprised to not getting any kind of "welcome." A surly waitres...
Steak N Shake - Disappointed longtime customer
8/24 - Salad was brown and tasted old and the chopped tomatoes looked old. When I mentioned it to the assistant manager who was checking tables, his...
Steak N Shake - Nothing Good!
This was the raw meat I wanted to show from my claim#1313747. Very rude manager that did not realize she had the mic on when we pulled up to the...
See also:
Companies are selected automatically by the algorithm.
How would you compare Mcdonalds vs Steak N Shake?
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
I prefer the food at SnS, but the service, cleanliness, courtesy, consistently infintely better at McDonalds
Personally, I see no problem at McD's. As a matter of fact, I believe it to be one of the better managed fast food restaurants.
we do not visit often, but when we do I always notice the cleanliness, granted many locations have been renovated, but I cannot remember the last time I couldn't sit at a table because it hadn't been wiped down. Customer care is acceptable. The food has improved over the years and is always hot. Is it great?
No. But it's tasty. I think McDonald's gets a bad rap simply because they are the biggest and best known. Sometimes people consider that something negative.
When we travel by car it is a place where we know what we're getting. SnS on the other hand, shares only the food as a positive. Frankly, I don't remember it always being that way. While most of the wait staff is competent and friendly, the management is anything but.
They need to be in the "right mood". Apparently, they are trained to manage the food service and little else. Staffing appears to be one area that is neglected. At times when customers wait for a table there is minimal bussing.
Restrooms are not attended to. The overworked staff displays little personality. At McD's, we have actually had nice (brief, but) interactive conversation with FOH employees.
A more welcoming environment. SnS: there's more to hospiality, than just serving up a (good) burger and sending the guest on their way.
I have never not gotten waited on at Mc DONALDS. iT'S HARD TO COMPARE A WALK IN GIVE YOUR ORDER AND WAIT TO A SIT DOWN WAITRESS TAKES YOUR ORDER RESTURANT.