Mcdonalds vs Steak N Shake
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Mcdonalds
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3220 TOTAL REVIEWS
Rank
39 out of 583
in Fast Food category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS5692
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SUCCESSFUL94%
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AVG CALL DURATION03:48
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ISSUES RESOLVED11%
Top Products and Services
Steak N Shake
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2608 TOTAL REVIEWS
Rank
111 out of 1434
in Cafes, Restaurants and Bars category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS1360
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SUCCESSFUL91%
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AVG CALL DURATION03:52
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ISSUES RESOLVED13%
Top Products and Services
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Top Rated Mcdonalds Reviews
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Mcdonalds - Bring back the styrofoam cups!!
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be...
McDonalds poor decision on coffee change
News bulletin: Here in Maine my local McDONALD'S HAS DROPPED NEWMAN"S OWN ORGANIC COFFEE . Now after 25 years of selling specialty coffee (I now own...
Mcdonalds - Awfully disrespectful
I attempted to place an order at the front counter at a local restaurant and was denied service because I was wearing a hooded sweatshirt. I...
Mcdonalds - Disrepect for the American flag...
This is the manner in which our flag is being displayed at the 1420 Eastchase Parkway location in Fort Worth, Texas this morning. It is getting a lot...
Mcdonalds - Happy meal not so happy
So we went to McDonald’s for my 1 year old son, at 10:06 on Saturday 10/13/2018. We went for a happy 4 peace Chicken Nugget Happy meal extra...
So we went to McDonald’s for my 1 year old son, at 10:06 on Saturday 10/13/2018. We went for a happy 4 peace Chicken Nugget Happy meal extra...
Mcdonalds - Hate McDonald’s new cups
Went for my large Coke this morning, only to discover McDonalds has changed to a cheap plastic cup. My Coke was watered down within 5 minutes with...
Mcdonalds - Employees ignore me to not serve. Video evidence of it.
McDonald’s in Livingston Parish in Walker, La by the interstate. I pull up at like 4:35 like always. Nobody answer the intercom. So I pulled around...
Mcdonalds - Night shift nightmare
At 4770 N. Main St. Dayton, Ohio after midnight I went to get a simple order; I spent 40 minutes in the drive thru waiting on the worst and nastiest...
Top Rated Steak N Shake Reviews
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Steak N Shake - Complaint of manager
Hi, I'd like to make a complaint towards Nesse at the steak n shake on grape rd. Store 226. I witnessed the manager pulling up and cussing at an...
Steak N Shake - Slow Service
Service at this Mishawaka location used to be good. However, the last to visits have proven to be a mistake. The time to get seated in a nearly empty...
Steak N Shake - Turning away customers????????
Just saw a video of a Steak N Shake employee REFUSING to serve a Trump supporter....... I am sure you will receive many complaints. You can add my...
Steak N Shake - Food and service a disgrace
Steak & Shake (3000 Old Boynton Rd, Boynton Bch, FL 33436) 7/22/28 visit
For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so...
For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so...
Steak N Shake - Horrible time
I have been sitting in the drive through of steak and shake since 7:55pm. I watched 9 customers pull off. There was only two employees in the entire...
Ignorant steak n shake employees.
Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company. Just so you have an...
Steak N Shake - Terrible Service, Dirty, Check your bill when using coupons!!!
My family and I visited the restaurant on University (Davie/Pembroke Pines?) Upon arrival there were only 2 tables filled; Less than 6 people total. W...
Steak N Shake - Hand Hygine!!!
Good day to you,
On Sunday afternoon I went to the Hampton Virginia Steak and Shake and was met with the poor hand hygiene. The lady who took my credit...
On Sunday afternoon I went to the Hampton Virginia Steak and Shake and was met with the poor hand hygiene. The lady who took my credit...
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How do you compare Mcdonalds vs Steak N Shake?
Never been to steak and shake ..never even heard of the place.. my review was on how *** McDonald's app and employees are .
Except this .
.. I'll never go to McDonald's again .
I'd eat McDonald's before steak and shake
As for the meals: Steak N Shake's hamburgers are better especially the garlic and Cajun. Also the seasoned fries taste better at Steak N Shake.
McDonalds is cleaner and has faster service thank all the Steak N Shakes we have been to. There is no excuse for poor management, slowness bringing the food out cold and uncleanliness at Steak N Shape. the above has ratings filled in.
Why are they filled in if you want me to compare? There is no means to compare.
The fact that McDonalds has gone to false and fraudulent advertising I would definitely go to Steak 'n Shake over McDonalds. McDonalds buys advertising on billboards during sporting events to state specials which are not true!
I prefer the food at SnS, but the service, cleanliness, courtesy, consistently infintely better at McDonalds
Personally, I see no problem at McD's. As a matter of fact, I believe it to be one of the better managed fast food restaurants.
we do not visit often, but when we do I always notice the cleanliness, granted many locations have been renovated, but I cannot remember the last time I couldn't sit at a table because it hadn't been wiped down. Customer care is acceptable. The food has improved over the years and is always hot. Is it great?
No. But it's tasty. I think McDonald's gets a bad rap simply because they are the biggest and best known. Sometimes people consider that something negative.
When we travel by car it is a place where we know what we're getting. SnS on the other hand, shares only the food as a positive. Frankly, I don't remember it always being that way. While most of the wait staff is competent and friendly, the management is anything but.
They need to be in the "right mood". Apparently, they are trained to manage the food service and little else. Staffing appears to be one area that is neglected. At times when customers wait for a table there is minimal bussing.
Restrooms are not attended to. The overworked staff displays little personality. At McD's, we have actually had nice (brief, but) interactive conversation with FOH employees.
A more welcoming environment. SnS: there's more to hospiality, than just serving up a (good) burger and sending the guest on their way.
I have never not gotten waited on at Mc DONALDS. iT'S HARD TO COMPARE A WALK IN GIVE YOUR ORDER AND WAIT TO A SIT DOWN WAITRESS TAKES YOUR ORDER RESTURANT.