Mcdonalds vs Steak N Shake
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Mcdonalds
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- 9 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3531 TOTAL REVIEWS
Rank
40 out of 643
in Fast Food category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS6577
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SUCCESSFUL95%
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AVG CALL DURATION03:43
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ISSUES RESOLVED12%
Top Products and Services
Steak N Shake
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2765 TOTAL REVIEWS
Rank
110 out of 4887
in Cafes, Restaurants and Bars category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS1823
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SUCCESSFUL92%
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AVG CALL DURATION03:52
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ISSUES RESOLVED14%
Top Products and Services
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Top Rated Mcdonalds Reviews
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Mcdonalds - Bring back the styrofoam cups!!
I HATE the new cups! They don't keep the ice from melting and it totally changes the taste of the tea and coke. BRING BACK THE STYROFOAM. I used to be...
McDonalds poor decision on coffee change
News bulletin: Here in Maine my local McDONALD'S HAS DROPPED NEWMAN"S OWN ORGANIC COFFEE . Now after 25 years of selling specialty coffee (I now own...
Mcdonalds - Awfully disrespectful
I attempted to place an order at the front counter at a local restaurant and was denied service because I was wearing a hooded sweatshirt. I...
Mcdonalds - Disrepect for the American flag...
This is the manner in which our flag is being displayed at the 1420 Eastchase Parkway location in Fort Worth, Texas this morning. It is getting a lot...
Mcdonalds - Bad food and service
On 2/9/19 at 6:48pm we made a stop to the Mcdonalds on N56 W15475 Silver Spring Rd., Menomenee Falls, WI 53051. There were no cars in drive thru besid...
Mcdonalds - Happy meal not so happy
So we went to McDonald’s for my 1 year old son, at 10:06 on Saturday 10/13/2018. We went for a happy 4 peace Chicken Nugget Happy meal extra...
So we went to McDonald’s for my 1 year old son, at 10:06 on Saturday 10/13/2018. We went for a happy 4 peace Chicken Nugget Happy meal extra...
Mcdonalds - Slip on mopped floor/ no wet floor sign
So I was in the store Monday around 1pm in ny, ny on 8th ave between 34th and 35th and after eating I get up to leave and slip and smash the floor....
Mcdonalds - Waukee Iowa location is filthy and employees are lazy and rude...including the Manager
Waukee Iowa location is filthy and employees are lazy and rude...Possibly the worst McDonald's I've ever been in, and I have lived in Colorado, Califo...
Top Rated Steak N Shake Reviews
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Steak N Shake - Turning away customers????????
Just saw a video of a Steak N Shake employee REFUSING to serve a Trump supporter....... I am sure you will receive many complaints. You can add my...
Steak N Shake - Complaint about everything
My family and i went to the steak n shake on omniplex dr fairfield, oh at about 12:35pm today, our order was taken at around 1:10, i watched 4 other...
Steak N Shake - Complaint of manager
Hi, I'd like to make a complaint towards Nesse at the steak n shake on grape rd. Store 226. I witnessed the manager pulling up and cussing at an...
Steak N Shake - Slow Service
Service at this Mishawaka location used to be good. However, the last to visits have proven to be a mistake. The time to get seated in a nearly empty...
Steak N Shake - Dwendling service and worsening wait staff
We’re seated quite fast like usual. We’re pawned off on 2 different waitresses and then when the second waitress arrived they said “What do you want”...
Steak N Shake - Don’t eat here
This place sucks they are slow at getting you your food and have served moldy food several times if you look back in the kitchen is disgusting I...
Steak N Shake - Still one star
After I wrote the complaint they call me I explained to them what happened they send me an email telling me did the matter was being sent to the...
Steak N Shake - Poor customer service
I was given 3 20 dollar gift cards. None of them work at my favorite steak and shake in Myrtle Beach. The manager was nice and told me to call the num...
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How do you compare Mcdonalds vs Steak N Shake?
Mcdonalds employs the bottom of the pile of *** available. I dont think they even require their workers to read, understand, or even speak english fluently.
They are rude, disrespectful and have no training in customer service. They speak to customers using profanity and slang terms, and when u try to call in a complaint to the location by phone, u will most likely be directed to leave a message after the tone or IF someone actually answers the phone at all and are interested in what the call is about, after giving a quick summary and asking to speak with the manager they either simply hang up in ur ear or after asking a couple of other generic questions they act as if u have called the wrong location after all...and then they hang up in ur ear.
it was just a female supervisor at stake in shake in madison GA made it bad
Never been to steak and shake ..never even heard of the place.. my review was on how *** McDonald's app and employees are .
Except this .
.. I'll never go to McDonald's again .
I'd eat McDonald's before steak and shake
As for the meals: Steak N Shake's hamburgers are better especially the garlic and Cajun. Also the seasoned fries taste better at Steak N Shake.
McDonalds is cleaner and has faster service thank all the Steak N Shakes we have been to. There is no excuse for poor management, slowness bringing the food out cold and uncleanliness at Steak N Shape. the above has ratings filled in.
Why are they filled in if you want me to compare? There is no means to compare.
The fact that McDonalds has gone to false and fraudulent advertising I would definitely go to Steak 'n Shake over McDonalds. McDonalds buys advertising on billboards during sporting events to state specials which are not true!
I prefer the food at SnS, but the service, cleanliness, courtesy, consistently infintely better at McDonalds
Personally, I see no problem at McD's. As a matter of fact, I believe it to be one of the better managed fast food restaurants.
we do not visit often, but when we do I always notice the cleanliness, granted many locations have been renovated, but I cannot remember the last time I couldn't sit at a table because it hadn't been wiped down. Customer care is acceptable. The food has improved over the years and is always hot. Is it great?
No. But it's tasty. I think McDonald's gets a bad rap simply because they are the biggest and best known. Sometimes people consider that something negative.
When we travel by car it is a place where we know what we're getting. SnS on the other hand, shares only the food as a positive. Frankly, I don't remember it always being that way. While most of the wait staff is competent and friendly, the management is anything but.
They need to be in the "right mood". Apparently, they are trained to manage the food service and little else. Staffing appears to be one area that is neglected. At times when customers wait for a table there is minimal bussing.
Restrooms are not attended to. The overworked staff displays little personality. At McD's, we have actually had nice (brief, but) interactive conversation with FOH employees.
A more welcoming environment. SnS: there's more to hospiality, than just serving up a (good) burger and sending the guest on their way.
I have never not gotten waited on at Mc DONALDS. iT'S HARD TO COMPARE A WALK IN GIVE YOUR ORDER AND WAIT TO A SIT DOWN WAITRESS TAKES YOUR ORDER RESTURANT.