PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sonic and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sonic
2.3
McDonalds
2.0
Sonic
McDonalds

Sonic and McDonalds Overview

Total reviews 1438 14654
Company responses 0 0
Issues resolved 3 124

Sonic and McDonalds Consumer Ratings

Rank
44 out of 439 in Fast Food category
85 out of 439 in Fast Food category
Customer service
25 in category
82 in category
Location
48 in category
83 in category
Product or Service Quality
47 in category
84 in category
Quality of Food
56 in category
104 in category

Sonic and McDonalds Rating Details

Customer service
2
(465 reviews)
1.5
(6240 reviews)
Reviewer's quote

...I believe that is FALSE ADVERTISING!!! I called customer service and received no help at ALL!!!;..

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...? What kind of customer service language is this. ?..

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Location
2.7
(447 reviews)
2.4
(5450 reviews)
Reviewer's quote

I ordered from the wrong location and immediately realized it after the order processed. I then placed my order to the correct location and picked it up there. I am just wanting a refund for the incorrect original order...

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The manager in at this location laughs when you tell her that one of her employees is in the lobby cussing in front of my 3 and 4 year old. Last time which was a few months ago they had rap playing with cussing and Talks of Climaxing. This is stupid it shouldn't be this way im sick of wasting my...

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Product or Service Quality
2
(426 reviews)
1.7
(5599 reviews)
Reviewer's quote

The sonic in Phoenix Arizona on 43rd and Northern never service their cut customers at lunchtime there's never no service always add from 1145 to 2 o'clock I don't get service. This is happened for a whole month in a row..

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Poor quality food dried out quarter pounder overcooked and expensive . Bought 2 mcchicken sandwiches in clinton,ct was so microwaved and old we couldnt even eat it..

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Quality of Food
2.3
(423 reviews)
1.9
(5475 reviews)
Reviewer's quote

...Quality of food. My fries tasted lime they were cooked the day before. And werent very warm...

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...It even surprises me that or restaurant with such a degraded quality of food has thrived as a business. In my perfect world, this restaurant should not have stood a chance even in the business of pet food for pet owner's who hate their pets..

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Sonic and McDonalds Pros and Cons

Pros
  • No pros
  • Turning off their commercials
  • We like the people at sonic and most of the food
  • Good food
  • Convenient
  • Fast food
Cons
  • Bad customer service
  • Way i was treated
  • I did not care for the poor customer service
  • Customer service
  • Bad service
  • Service

Sonic and McDonalds Most Positive Reviews

Top rated reviews
5

The two women you picked are the worst!!!! I didnโ€™t like the blonde in the orange juice commercials. She not funny and...

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5

I had nothing but good complaints at my job the only compliant that I had at my job was the food not getting out on...

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5

The old commercial brought light to a dark day the new one suck and make me feel bad please help

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5

I have never had an issue with mcdondleds till tonight on 6/9/2019 at 10:40pm i orderd 2 chocolate milk shakes and when...

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Sonic and McDonalds Most Critical Reviews

Lowest rated reviews
1

I work for sonic I feel they should be shut down do to the fact they don't care about the stuff giving to customers....

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1

Apparently they didn't do anything about it the Bedford Indiana McDonald's has a bunch of children running the store...

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1

Weve been waiting for 45 minutes for 3 shakes and some onion rings. Its getting ridiculous how long its taken them and...

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1

An hour for food. Worst wait time in history. I have never experienced this much grid lock at a McDonalds location...

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Sonic and McDonalds Latest Reviews

Recent published reviews
2

I ordered from the wrong location and immediately realized it after the order processed. I then placed my order to the...

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1

Nothing has been resolved in making it right. I pod for something that wasnt 100%. I work for my money just like I...

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No votes

There is a lot of dirty stuff going around sonic 3978 that should be solved I was accused and terminated for reason...

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1.3

Had to wait for my order longer than usual. Was told to pull forward. Still had to go inside to get food. Burger was...

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