PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sheetz and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sheetz
McDonalds

Sheetz and McDonalds Overview

Total reviews
905
4146
Company responses
0
0
Issues resolved
3
12

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4146 reviews. It is 3241 reviews more than Sheetz received since Dec 4, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sheetz customer support team and McDonalds customer service.

Sheetz and McDonalds Consumer Ratings

Rank
26 out of 1073 in Fast Food category
58 out of 1073 in Fast Food category
Staff
20 in category
49 in category
Customer service
21 in category
42 in category
Product or Service Quality
15 in category
45 in category

According to consumer ratings and reviews, Sheetz ranks 32 points higher in the Fast Food category than McDonalds. People gave Sheetz 2.4 stars for Staff criterion in Fast Food category and it is 108 points higher than the worst rated brand in this category. At the same time, McDonalds was rated 1.7 stars for Staff criterion in this category and it is 79 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sheetz has a higher rating than McDonalds. Regarding Product or Service Quality criterion, consumers gave Sheetz 2.5 stars and it is 88% greater than other in category. McDonalds however was rated 1.8 stars and it is 65% greater than other in category.

Sheetz and McDonalds Rating Details

Staff
2.4 (365 reviews)
1.7 (1540 reviews)
Reviewer's quote

...I’m busy nights in our county, out enough staff in to work to get people in and out. This store has been here long enough to know that football games and, gee maybe homecoming night is going to be busy. Last night I waited forever for 2 milkshakes...

Paige M

... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Miguel
Customer service
2.1 (356 reviews)
1.7 (1615 reviews)
Reviewer's quote

...Im very grateful that this lady showed such caring customer service and she is to be commended for an outstanding job!!! I will never forget her face and will always remember the kindness she displayed on her job. Thank you :happy:..

Meganne

...Most McDonald's have great customer service, but this one must have extremely poor management or ownership???..

James S
Product or Service Quality
2.5 (344 reviews)
1.8 (1366 reviews)
Reviewer's quote

...Crap service..

Leroy G

...This McDonald's is an absolute cesspool of unruliness, terrible customer service, filth in the kitchen, and horrible managment training..

Jaydenn

Sheetz and McDonalds Pros and Cons

Pros
  • Good food
  • Other sheetz
  • Good slections
  • Usually the food
  • Proximity to my house
  • Most unprofessional
Cons
  • I just wrote a whole version of experience
  • Rudeness
  • Poor customer service
  • Customer service
  • Service
  • I did not like the customer service

Sheetz and McDonalds Most Positive Reviews

Top rated reviews
5

Had words with an employee couple months ago because he ran in front of my car. Had words inside of store and finally f...

5

Everything was cold we ordered a double with chesse but received a mc chicken

Sheetz and McDonalds Most Critical Reviews

Lowest rated reviews
1

When food is being prepared there is a continuing high pitch signal to let "employees" know food is ordered. I find this...

1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Sheetz and McDonalds Latest Reviews

Recent published reviews

The last few weeks the pre made breakfast sandwiches are not supplied. An inquiry was made as to why and they advised...

Read all 905 reviews
3

I dont know where McDonalds get there chicken for selects menu, I think they come from rejected chicken from other...

Read all 4146 reviews

Sheetz and McDonalds Products and Services

Most reviewed product and services
  • Sheetz Customer Care (141 reviews)
  • Sheetz Manager (69 reviews)
  • Sheetz Cashier (37 reviews)
  • Mcdonalds Manager (613 reviews)
  • Mcdonalds Customer Care (568 reviews)
  • Mcdonalds Drive-through (212 reviews)