PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portillos and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Portillos and McDonalds Overview

Total reviews
Company responses
Issues resolved

McDonalds was first mentioned on PissedConsumer on Dec 5, 2007 and since then this brand received 4095 reviews. It is 3935 reviews more than Portillos received since Sep 27, 2007.

Portillos and McDonalds Consumer Ratings

129 out of 5046 in Cafes, Restaurants and Bars category
58 out of 1382 in Fast Food category
68 in category
49 in category
Quality of Food
77 in category
56 in category
Price Affordability
107 in category
40 in category

Portillos and McDonalds Rating Details

2.3 (82 reviews)
1.7 (1517 reviews)
Reviewer's quote

Poor quality of food poor staff not the same on the downhill slide . Won't be returning a legacy in Chicago has been tainted with cost saving profit maximization strategies . So sad ..


... to me something needs to be done about her as i wont be going there again as this is the 3rd time shes been ignorant like that please do something about this staff member....

Quality of Food
2.5 (82 reviews)
2.1 (1382 reviews)
Reviewer's quote

I enjoyed the food and experience but sadly will NOT return because I was shocked by how much waste Portillos creates. Styrofoam cups for every drink!?!? In 2019?!?! Sniff..

Kate S

Food was cold & OLD I wasted $$ on my way to work at the last minute, expecting to eat bc I was STARVING and I can’t even take it back in to get fresh food now that I’m off work finally (AS IF I WOULD WANT THEIR *** ANYWAYS!?) no receipt eit..

Price Affordability
2.8 (79 reviews)
2.9 (1395 reviews)
Reviewer's quote

...be paying for them they sent her back and told me they said I have to charge you for them I said let me talk to the manager now then the price came out this is unacceptable to me I am angry about the Portillo’s and Crestwood has been going downhill for a long time and I do believe you need to address the situation Going on there it’s been declining for a long...


The salad has shrunk by 1/2 and is the same price. The double cheeseburger is a disgrace and we can get a much better at Burger King or Burgerville! MCD's you suck! I am a 76 year old Gramma and I am very disappointed in McD compared to the old days. Instead of new buildings and kiosks have a...

Nancy T

Portillos and McDonalds Pros and Cons

  • Food
  • Italian beef
  • Until now good
  • Proximity to my house
  • Usually the food
  • Most unprofessional
  • Staff and servers suck
  • Little beef 2 small slices peppers
  • I am trying to send a complaint about portillos
  • Customer service
  • Service
  • I did not like the customer service

Portillos and McDonalds Most Positive Reviews

Top rated reviews

For got my password need to retrieve a pass code but having trouble with your system


Everything was cold we ordered a double with chesse but received a mc chicken

Portillos and McDonalds Most Critical Reviews

Lowest rated reviews

On December 8, 2014 at 10:02pm, Host Alma, order R79, we went to Portillo's in Rolling Meadows and ordered a Chicken...


I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

Portillos and McDonalds Latest Reviews

Recent published reviews

I was with 4 other people. We all placed our orders. The other 4 got their orders. I had to wait for 15-20 minutes. I...

Read all 160 reviews

I just got my bank statement today it shows I ate the same lunch four times in ten minutes. while it's true I probably e...

Read all 4095 reviews

Portillos and McDonalds Products and Services

Most reviewed product and services
  • Portillos Customer Care (18 reviews)
  • Portillos Sandwich (17 reviews)
  • Portillos Manager (13 reviews)
  • Mcdonalds Manager (605 reviews)
  • Mcdonalds Customer Care (560 reviews)
  • Mcdonalds Drive-through (210 reviews)