PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portillos and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Portillos
McDonalds

Portillos and McDonalds Overview

Total reviews
177
4265
Company responses
0
0
Issues resolved
0
12

Portillos and McDonalds Consumer Ratings

Rank
141 out of 2598 in Cafes, Restaurants and Bars category
47 out of 648 in Fast Food category
Quality of Food
80 in category
57 in category
Price Affordability
121 in category
44 in category
Product or Service Quality
109 in category
49 in category
Customer service
76 in category
42 in category

Portillos and McDonalds Rating Details

Quality of Food
2.5 (87 reviews)
2.1 (1447 reviews)
Reviewer's quote

Poor quality of food poor staff not the same on the downhill slide . Won't be returning a legacy in Chicago has been tainted with cost saving profit maximization strategies . So sad ..

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Price Affordability
2.8 (84 reviews)
2.8 (1448 reviews)
Reviewer's quote

...be paying for them they sent her back and told me they said I have to charge you for them I said let me talk to the manager now then the price came out this is unacceptable to me I am angry about the Portillo’s and Crestwood has been going downhill for a long time and I do believe you need to address the situation Going on there it’s been declining for a long...

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They are price gouging I paid 8. 00 for a quarter pounder today! That’s rediculous!..

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Product or Service Quality
2 (82 reviews)
1.8 (1409 reviews)
Reviewer's quote

...We called back a third time and found out we were talking to an "answering service". She had no answer as to why nobody ever answered. As of today, we were still not able to make contact with the unit...

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...We haven't been to McDonald's in over a year and then to have service like this is very disappointing..

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Customer service
2.1 (82 reviews)
1.6 (1659 reviews)
Reviewer's quote

Today i wont to Portillos, the customer service was so terrible. I literally cuss out the manager to return my money back. My beef sandwich look like a dog was about to eat it...

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...Maybe he needs to be trained better in customer service or should be doing a different job within the company because his behavior was completely uncalled for..

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Portillos and McDonalds Pros and Cons

Pros
  • Italian beef
  • Food
  • Until now good
  • Usually the food
  • Proximity to my house
  • Food
Cons
  • Staff and servers suck
  • Little beef 2 small slices peppers
  • I am trying to send a complaint about portillos
  • Customer service
  • Service
  • I did not like the customer service

Portillos and McDonalds Most Positive Reviews

Top rated reviews
5

For got my password need to retrieve a pass code but having trouble with your system

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

I love your hotdogs what happened? I could not chew them 4 of them terrible now i dont want to waste my money to try...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Portillos and McDonalds Most Critical Reviews

Lowest rated reviews
1

On December 8, 2014 at 10:02pm, Host Alma, order R79, we went to Portillo's in Rolling Meadows and ordered a Chicken...

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

We would eat at Portillo's at least twice a week. The last 3 meals were inedible. Not the same Portillo's hotdog. It...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Portillos and McDonalds Latest Reviews

Recent published reviews
No votes

this is ridiculous i want to make sure i did the order correctly to go to knoxville tennesee and the online chat wants...

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No votes

An employee at one of your establishments based in Homstead, FL, said racially insensitive things in a Facebook direct...

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1.8

This was the most disappointing Mother’s Day of my life! I ordered food for pick up at 4pm 24 hours in advance. I got...

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1

Hello there I would like to ask you why it is that I can not get a Delivery to my address which is 30 minutes away but m...

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Portillos and McDonalds Products and Services

Most reviewed product and services
  • Portillos Customer Care (19 reviews)
  • Portillos Sandwich (19 reviews)
  • Portillos Manager (13 reviews)
  • Mcdonalds Manager (620 reviews)
  • Mcdonalds Customer Care (578 reviews)
  • Mcdonalds Drive-through (215 reviews)