PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stopzilla and Mcafee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stopzilla
Mcafee

Stopzilla and Mcafee Overview

Total reviews
56
285
Company responses
12
0
Issues resolved
0
1

Mcafee was first mentioned on PissedConsumer on Jan 9, 2008 and since then this brand received 285 reviews. It is 229 reviews more than Stopzilla received since Dec 9, 2009.

Stopzilla and Mcafee Consumer Ratings

Rank
84 out of 1359 in Software category
198 out of 1359 in Software category
Customer service
78 in category
99 in category
Privacy and Data Security
63 in category
109 in category
Product or Service Quality
69 in category
123 in category

According to consumer ratings and reviews, Stopzilla ranks 114 points higher in the Software category than Mcafee. People gave Stopzilla 2 stars for Customer service criterion in Software category and it is 316 points higher than the worst rated brand in this category. At the same time, Mcafee was rated 1.6 stars for Customer service criterion in this category and it is 295 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Stopzilla has a higher rating than Mcafee. Regarding Product or Service Quality criterion, consumers gave Stopzilla 2.9 stars and it is 82% greater than other in category. Mcafee however was rated 1.7 stars and it is 69% greater than other in category.

Stopzilla and Mcafee Rating Details

Customer service
2 (13 reviews)
1.6 (49 reviews)
Reviewer's quote

Every time I called, even if is not directly related to the functionality of the program customer service always went extra mile to help and make sure you have all questions answered. Software works great with windows 10 and older. It's nice to get an US person to talk to instead India, eastern...

Maritsa

...I called customer service - they had to read from the sheet and told me that my OS was corrupt. They said they could fix it for a price. Really - a brand new computer? I was hesitant in purchasing McAfee and now it just confirms your product is junk...

Bob S
Privacy and Data Security
3 (12 reviews)
2 (42 reviews)
Reviewer's quote

This started to happen about 6 months ago, it stops updating, took it off my computer in the end. It states that I am in the wrong time zone and/or not connected to the internet (both of which is not true). I am a STOP ZILLA life time member, but have no reluctantly removed it from the computer and...

Dave m

...Declined to pay and will remember McAFee's response come renewal tie for my security package..

Amena
Product or Service Quality
2.9 (11 reviews)
1.7 (44 reviews)
Reviewer's quote

...I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla..

PissedConsumer955531

...The numbers provided either out of service or rings out. First of all, what kind of customer support line RINGS? My advice to anyone is, do not purchase any product from McAfee. I have lost US$79 however, I will go to my bank to claim a chargeback..

Jannell E

Stopzilla and Mcafee Pros and Cons

Pros
  • It overall
  • There assistance in cleaning computer
  • Software
  • Polite staff who helped in stage 1
  • Charged a lot
  • Rep seemed polite
Cons
  • Ransomware
  • Its a scam
  • I feel as though i was totally scammed and lied to
  • Customer service
  • Thieves
  • Horrible experience

Stopzilla and Mcafee Most Positive Reviews

Top rated reviews
5

Nothing problematic did,
just installed Stopzilla and it works!
Live Chat works perfect and e-mail tickets get answered...

4

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

Stopzilla and Mcafee Most Critical Reviews

Lowest rated reviews
1

I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you...

1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

Stopzilla and Mcafee Latest Reviews

Recent published reviews

I have four lifetime subscriptions that I paid for years ago-back when they were really an awesome program (new but...

Read all 56 reviews
1

They have charged my card a month ahead of my subscription expiring with no forewarning. I try contacting them on multip...

Read all 285 reviews

Stopzilla and Mcafee Products and Services

Most reviewed product and services
  • Stopzilla Antivirus (21 reviews)
  • Mcafee Antivirus (74 reviews)
  • Mcafee Subscription (36 reviews)
  • Mcafee Customer Care (18 reviews)