PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stopzilla and Mcafee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stopzilla
Mcafee

Stopzilla and Mcafee Overview

Total reviews 60 302
Company responses 12 0
Issues resolved 0 1

Stopzilla and Mcafee Consumer Ratings

Rank
98 out of 1068 in Software category
224 out of 1068 in Software category
Customer service
90 in category
116 in category
Product or Service Quality
82 in category
142 in category
Privacy and Data Security
65 in category
134 in category
Diversity of Products or Services
107 in category
179 in category

Stopzilla and Mcafee Rating Details

Customer service
1.9 (17 reviews)
1.5 (57 reviews)
Reviewer's quote

Every time I called, even if is not directly related to the functionality of the program customer service always went extra mile to help and make sure you have all questions answered. Software works great with windows 10 and older. It's nice to get an US person to talk to instead India, eastern...

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...I called customer service - they had to read from the sheet and told me that my OS was corrupt. They said they could fix it for a price. Really - a brand new computer? I was hesitant in purchasing McAfee and now it just confirms your product is junk...

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Product or Service Quality
2.6 (14 reviews)
1.7 (52 reviews)
Reviewer's quote

...I decided I did not need this and called the number for member services ,the heading on the email showed identity force and stopzilla..

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...The numbers provided either out of service or rings out. First of all, what kind of customer support line RINGS? My advice to anyone is, do not purchase any product from McAfee. I have lost US$79 however, I will go to my bank to claim a chargeback..

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Privacy and Data Security
3 (13 reviews)
2 (50 reviews)
Reviewer's quote

This started to happen about 6 months ago, it stops updating, took it off my computer in the end. It states that I am in the wrong time zone and/or not connected to the internet (both of which is not true). I am a STOP ZILLA life time member, but have no reluctantly removed it from the computer and...

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...Declined to pay and will remember McAFee's response come renewal tie for my security package..

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Diversity of Products or Services
2.4 (12 reviews)
1.7 (47 reviews)
Reviewer's quote

I'm getting expired notices on both computers when I have 6 months left. I click on the notice and get the name and address and credit card request but I don't get the option to fill in the license key anymore. The price has a least doubled. I open stopzilla and it shows expired but doesn't give...

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...I am a long time customer, why didn't I get that price of $44? So now I've paid for a month of service I won't get, and have to uninstall and reinstall McAfee products on every family members device. I'll take my business elsewhere, I feel cheated, I WAS lied to and still McAfee can't or rather won't protect my intellectual property from the "data collecting" services running on my ...

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Stopzilla and Mcafee Pros and Cons

Pros
  • It overall
  • Use to rely on it
  • There assistance in cleaning computer
  • Good range of products
  • Polite staff who helped in stage 1
  • Good product
Cons
  • Ransomware
  • Its a scam
  • I feel as though i was totally scammed and lied to
  • Customer service
  • Thieves
  • Horrible experience

Stopzilla and Mcafee Most Positive Reviews

Top rated reviews
5

Nothing problematic did,
just installed Stopzilla and it works!
Live Chat works perfect and e-mail tickets get answered...

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5

on the 14 April i renewed my subscription checking my bank balance for that date there are two debits of £79,99 WHY ?

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5

I really don't understand complaints bellow. We use stopzilla since 2006 and never had bad experience with. Computers ge...

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3.9

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

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Stopzilla and Mcafee Most Critical Reviews

Lowest rated reviews
1

I was scammed by this company. Came to work and they put a warning on my computer that please call this number if you...

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1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

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1

Same thing happened to my boyfriend. What a joke this is. The funniest part was when they told him on the phone that...

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1

I paid the all access fee, downloaded, used the virtual technician to complete the installation and NOTHING but the...

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Stopzilla and Mcafee Latest Reviews

Recent published reviews
2

The latest updates state it was done on Aug 5 2020 - today is Sept. 30 2020. Every time I call they say a new release...

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1.7

When on a budget or retired withdrawing funds before they are due is dishonest and lack of integrity. It this day and ti...

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2.7

There were actually no virus definitions updated although it said it was downloading virus definition updates. After a m...

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1

I DONT WANT THIS *** AND I CAN'T UNINSTALL EITHER. *** MCAFEE. LIKE SERIOUSLY: *** OFF!!!!!!!!!!!!!

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Stopzilla and Mcafee Products and Services

Most reviewed product and services
  • Stopzilla Antivirus (23 reviews)
  • Mcafee Antivirus (79 reviews)
  • Mcafee Subscription (37 reviews)
  • Mcafee Customer Care (18 reviews)