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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Hard to find customer service4
  • Take your money from account4
  • Auto-renewal3
  • Thieves2
  • Very slow scans2
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Rosetta Stone

Software
  • 1 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $400 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • 1-800- number 1
  • Interesting software 1
  • Product 1

Customers don't like

  • Customer service2
  • Licensing model per platform1
  • No support phone number1
  • Technical support1
  • Updates that crashed my system1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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