PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reimage and Mcafee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reimage

Reimage

Has verified representatives
2.9
Mcafee

Mcafee

1.6
Reimage
Mcafee

Reimage and Mcafee Overview

Total reviews
231
285
Company responses
232
0
Issues resolved
5
1

Mcafee was first mentioned on PissedConsumer on Jan 9, 2008 and since then this brand received 285 reviews. It is 54 reviews more than Reimage received since Aug 22, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reimage customer support team than with Mcafee customer service.

Reimage and Mcafee Consumer Ratings

Rank
78 out of 1359 in Software category
198 out of 1359 in Software category
Product or Service Quality
151 in category
123 in category
Customer service
101 in category
99 in category
Value for money
139 in category
128 in category

According to consumer ratings and reviews, Reimage ranks 120 points higher in the Software category than Mcafee. People gave Reimage 1.4 stars for Product or Service Quality criterion in Software category and it is 184 points higher than the worst rated brand in this category. At the same time, Mcafee was rated 1.7 stars for Product or Service Quality criterion in this category and it is 212 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Mcafee has a higher rating than Reimage. Regarding Value for money criterion, consumers gave Reimage 1.4 stars and it is 59% greater than other in category. Mcafee however was rated 1.6 stars and it is 62% greater than other in category.

Reimage and Mcafee Rating Details

Product or Service Quality
1.4 (94 reviews)
1.7 (44 reviews)
Reviewer's quote

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

PissedConsumer1669261

...The numbers provided either out of service or rings out. First of all, what kind of customer support line RINGS? My advice to anyone is, do not purchase any product from McAfee. I have lost US$79 however, I will go to my bank to claim a chargeback..

Jannell E
Customer service
1.5 (94 reviews)
1.6 (49 reviews)
Reviewer's quote

...As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers..

John C

...I called customer service - they had to read from the sheet and told me that my OS was corrupt. They said they could fix it for a price. Really - a brand new computer? I was hesitant in purchasing McAfee and now it just confirms your product is junk...

Bob S
Value for money
1.4 (88 reviews)
1.6 (31 reviews)
Reviewer's quote

...This has not arrived and I am questioning whether this was a scam to keep my money..

Juliett

...Advise everyone out there should never spend money on their products. Just a waste of time and money..

Tee J

Reimage and Mcafee Pros and Cons

Pros
  • Customer service
  • Very polite and friendly
  • Polite
  • Polite staff who helped in stage 1
  • Charged a lot
  • Rep seemed polite
Cons
  • Service was a scam
  • Customer service
  • Awful and dishonest
  • Customer service
  • Thieves
  • Horrible experience

Reimage and Mcafee Most Positive Reviews

Top rated reviews
5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

4

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

Reimage and Mcafee Most Critical Reviews

Lowest rated reviews
1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

Reimage and Mcafee Latest Reviews

Recent published reviews
1

I paid for this but when I scan you still want me to buy

Read all 231 reviews
1

They have charged my card a month ahead of my subscription expiring with no forewarning. I try contacting them on multip...

Read all 285 reviews

Reimage and Mcafee Products and Services

Most reviewed product and services
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (11 reviews)
  • Mcafee Antivirus (74 reviews)
  • Mcafee Subscription (36 reviews)
  • Mcafee Customer Care (18 reviews)