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Mcafee

Software
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Polite staff who helped in stage 1 2
  • Charged a lot 1
  • Your product but could not install 1

Customers don't like

  • Hard to find customer service4
  • Take your money from account4
  • Auto-renewal3
  • Thieves2
  • Very slow scans2
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Redboxsoftware

Software
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $117 AVERAGE LOSS
2.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Delivered what was promised 3
  • Good customer service 3
  • Price 3

Customers don't like

  • Did not deliver product that was paid for5
  • Invalid license code4
  • Approach to handling disgruntled customer2
  • Scam and fraud site2
  • Product did not specify one time purchase or subscription2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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