PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Norton Antivirus and Mcafee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Norton Antivirus
Mcafee

Norton Antivirus and Mcafee Overview

Total reviews
221
300
Company responses
0
0
Issues resolved
2
1

Norton Antivirus and Mcafee Consumer Ratings

Rank
181 out of 1046 in Software category
217 out of 1046 in Software category
Customer service
114 in category
110 in category
Product or Service Quality
116 in category
133 in category
Website
171 in category
178 in category
Price Affordability
138 in category
149 in category

Norton Antivirus and Mcafee Rating Details

Customer service
1.4 (71 reviews)
1.5 (55 reviews)
Reviewer's quote

...Lesly informed me all she can do at the customer service level is to give me a two year and sixty days subscription for $128. 00 was paid for 2020. The Norton Subscription will expire in October 2022...

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...I called customer service - they had to read from the sheet and told me that my OS was corrupt. They said they could fix it for a price. Really - a brand new computer? I was hesitant in purchasing McAfee and now it just confirms your product is junk...

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Product or Service Quality
1.9 (65 reviews)
1.7 (49 reviews)
Reviewer's quote

...It seems like a costly worthless product..

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I called to ask simply for a refund as I am not getting the service I paid for, and they said they have a 30 day policy. I had to purchase a new computer because of this not to mention other products to try to salvage my original computer and am just warning the folks out there, don't use this...

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Website
1.8 (56 reviews)
1.7 (47 reviews)
Reviewer's quote

...no way found on website to send email ..

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I JUST WANT MY MONEY BACK FROM THIS WEBSITE AS I PAID THEM FOR MCAFEE PRODUCT or McAfee should close there website http:mcafee-sales. support. Still no refund its know 27/01/2018 and please cancel my auto renewal MCAFEE and rest i will take chargeback from my bank, I heard that even after...

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Price Affordability
2.2 (56 reviews)
2 (40 reviews)
Reviewer's quote

the service rep said they would match any retailer's price and sell me the product I wanted. I agreed; the next day I found that I had been charged for a product that I did not want and the price was more than double what the service rep had quoted. Immediately I contacted Customer Service (via...

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I just paid $119 because this has been "discontinued"! Besides that, I am a long time customer, why didn't I get that price of $44? So now I've paid for a month of service I won't get, and have to uninstall and reinstall McAfee products on every family members device. I'll take my business...

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Norton Antivirus and Mcafee Pros and Cons

Pros
  • All good but auto renewall tactics
  • Product
  • Good software
  • Good range of products
  • Polite staff who helped in stage 1
  • Good product
Cons
  • Customer service
  • Price
  • This is like cheating the customer
  • Customer service
  • Thieves
  • Horrible experience

Norton Antivirus and Mcafee Most Positive Reviews

Top rated reviews
5

Unacceptable and bad customer service and experience. I saw an upgrade offer and tried to get it online but couldn't so...

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5

on the 14 April i renewed my subscription checking my bank balance for that date there are two debits of £79,99 WHY ?

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5

I mistakenly used this path instead of Customer Service. I've gotten more of these so I assume they know about this.

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3.9

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

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Norton Antivirus and Mcafee Most Critical Reviews

Lowest rated reviews
1

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from...

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1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

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1

Last week I my Norton 360 was up for renewal. I had been monitoring your web site for the price of a new "Norton Securit...

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1

I paid the all access fee, downloaded, used the virtual technician to complete the installation and NOTHING but the...

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Norton Antivirus and Mcafee Latest Reviews

Recent published reviews
1

tired of making-UP new passwords. I WOULD LIKE TO USE ONE OF MY OLD ONES!!!!!

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No votes

The Customer Service phone number in South Africa, 011 707 5566, doesn't work. It disconnects after a single ring, which...

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No votes

Spoke to cs on 15 June, case number 43102213. Refund of GBP 69.99 cancellation amount promised but still not received.

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No votes

I have been paying for a mcFee subscription since 2013 even though I have asked to stop this as I have protection from...

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Norton Antivirus and Mcafee Products and Services

Most reviewed product and services
  • Norton Antivirus Antivirus (107 reviews)
  • Norton Antivirus Technical Support (16 reviews)
  • Norton Antivirus Subscription (15 reviews)
  • Mcafee Antivirus (78 reviews)
  • Mcafee Subscription (37 reviews)
  • Mcafee Customer Care (18 reviews)