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MBNA

Cards
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
2.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Consistency with the card 1
  • Promotional rates given in past 1

Customers don't like

  • No communication1
  • Some of your employees service1
  • Wait times of always minimum 15-20 minutes1
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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2554 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 14
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service29
  • I do not have access to my funds following their maintenance26
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication11
  • Time to solve issue9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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