PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Mazda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Mazda

Subaru Of America and Mazda Overview

Total reviews
908
94
Company responses
0
0
Issues resolved
15
0

Subaru Of America and Mazda Consumer Ratings

Rank
28 out of 473 in Auto category
54 out of 473 in Auto category
Customer service
21 in category
44 in category
Product or Service Quality
27 in category
52 in category
Value for money
17 in category
39 in category
Price Affordability
36 in category
71 in category

Subaru Of America and Mazda Rating Details

Customer service
2.1 (347 reviews)
1.6 (36 reviews)
Reviewer's quote

...We emailed Subaru customer service at headquarters and followed up with a registered letter. They never got back to us. Mechanics said it was possible it had arrived at the dealer already damaged from problem in shipping or something else before local delivery..

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...Mexico, I brought one of my vehicles to Playa del carmen, out of the blue the remote starter stop working, I took the vehicle to Mazda in Cancun, Useless customer service, they have NO idea what it does, I had explained to Oscar that is in charge in auto service. In Canada, the dealership says that in Mexico they should be able to help me and figure if...

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Product or Service Quality
2.1 (320 reviews)
1.6 (27 reviews)
Reviewer's quote

...Overall sound quality and ease of operation also needs work! Very frustrating. Inexcusable. 2...

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I got out of the service after 3 years and one deployment to Afghanistan. I was in desperate need of a car and didn't know much about cars to begin with. I had joined when I was 19 with no license and was immediately deployed and didn't have chance to obtain my license until I prior to getting out...

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Value for money
2.6 (274 reviews)
1.8 (28 reviews)
Reviewer's quote

...And that cost is also at the consumer dime, even if the test shows that it is a problem you are still out this large amount of money, but what even more funny is the Company has extended the warranty of this engine to 8 years but the cost is still on the consumers. https://www. motortrend...

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...I gave them a down payment, they stoled my money from Gap and blamed JP Morgan Bank that it was there new law (liars) they took it upon themselves to use that money like they wanted without my permission. Don't trust them. Save yourself...

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Price Affordability
2.9 (261 reviews)
2 (30 reviews)
Reviewer's quote

...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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The auto service I usually take my car to for oil changes increased their price so that bought me to Mazda Atlanta where they charged just a few dollars more but offered free shuttle & car wash which sold me. Worst mistake! When my car was ready for pick up, I was told the shuttle driver was...

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Subaru Of America and Mazda Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Subaru used to build quality cars
  • Reasonable maintenance
  • I love mazda
  • How they used to operate
Cons
  • Customer service
  • Service
  • Customer service representative
  • Does not stand behind its product
  • Overpriced services and parts
  • Horrible auto & maintenance services

Subaru Of America and Mazda Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

Tye dealer just told us that it is a common problem to find the battery dead if the start button is accidentally pushed...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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4.8

I absolutely love Mazda, but I have an issue, both my daughter have a Mazda 6.. Mine is 2010 and hers is a 2012.. every...

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Subaru Of America and Mazda Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

Power steering module went at 48k on my 2012 mazda 3 skyactiv . Mazda sucks , wont pay for warranty . Take the car and...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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1

My 2010 Mazda3 only had 20,000kms on it when the engine light came on! Over $700.00 to repair it!! Apparently the...

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Subaru Of America and Mazda Latest Reviews

Recent published reviews
2.4

I have 2016 3.6 Limited Outback. 54,000 mi
Recently several indicators came up at the same time:
ENGINE, ASB, BRAKES, CRUI...

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1

Mazda is absolutely the worst vehicle I ever had!!! I have had nothing but issues since I bought this car!!!!! NEVER...

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2.7

Starting in mid-30K mileage on my 2013 Forester, needed new brake pads, then by 50K miles, new pads, rotors, and...

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No votes

Mazda is absolutely the worst vehicle I ever had!!! I have had nothing but issues since I bought this car!!!!! NEVER...

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Subaru Of America and Mazda Products and Services

Most reviewed product and services
  • Subaru Of America Car (140 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Car Repair (46 reviews)
  • Mazda Car (43 reviews)
  • Mazda Repair (4 reviews)
  • 2016 Mazda Cx5 Car (3 reviews)