PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Subaru Of America and Mazda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Subaru Of America
Mazda

Subaru Of America and Mazda Overview

Total reviews 963 98
Company responses 0 0
Issues resolved 15 0

Subaru Of America and Mazda Consumer Ratings

Rank
31 out of 478 in Auto category
58 out of 478 in Auto category
Customer service
25 in category
46 in category
Product or Service Quality
25 in category
53 in category
Value for money
18 in category
43 in category
Price Affordability
36 in category
70 in category

Subaru Of America and Mazda Rating Details

Customer service
2.1 (378 reviews)
1.6 (38 reviews)
Reviewer's quote

...It's now been almost two hours with 5-6 calls into their customer service reps (disconnected at least twice. ) (I have spoken with three reps. -- one in New York, another in Florida, and a third in Tennessee...

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...Mexico, I brought one of my vehicles to Playa del carmen, out of the blue the remote starter stop working, I took the vehicle to Mazda in Cancun, Useless customer service, they have NO idea what it does, I had explained to Oscar that is in charge in auto service. In Canada, the dealership says that in Mexico they should be able to help me and figure if...

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Product or Service Quality
2.1 (352 reviews)
1.6 (30 reviews)
Reviewer's quote

When I went to service in Atlanta, GA ( I moved form FL to GA ) , all dealership deny to provide 24K complimentary service, said its not covered for my vehicle. It was shocked, how come a subaru claimed "global program ( entire USA )" not applicable for Dealerships in FL. I would like to raise this...

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I got out of the service after 3 years and one deployment to Afghanistan. I was in desperate need of a car and didn't know much about cars to begin with. I had joined when I was 19 with no license and was immediately deployed and didn't have chance to obtain my license until I prior to getting out...

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Value for money
2.6 (304 reviews)
1.8 (31 reviews)
Reviewer's quote

...Since I'm leasing the vehicle, I don't feel I should have to pay the additional money due to how Subaru has changed what things are connected to the windshield. This is certainly not the way to treat your customers. Normally, I give Subaru very good reviews...

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...I gave them a down payment, they stoled my money from Gap and blamed JP Morgan Bank that it was there new law (liars) they took it upon themselves to use that money like they wanted without my permission. Don't trust them. Save yourself...

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Price Affordability
2.9 (287 reviews)
2 (32 reviews)
Reviewer's quote

...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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The auto service I usually take my car to for oil changes increased their price so that bought me to Mazda Atlanta where they charged just a few dollars more but offered free shuttle & car wash which sold me. Worst mistake! When my car was ready for pick up, I was told the shuttle driver was...

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Subaru Of America and Mazda Pros and Cons

Pros
  • Auto all wheel drive
  • All wheel drive
  • Safety standards
  • Reasonable maintenance
  • I love mazda
  • How they used to operate
Cons
  • Customer service
  • Service
  • Customer service representative
  • Does not stand behind its product
  • Overpriced services and parts
  • Horrible auto & maintenance services

Subaru Of America and Mazda Most Positive Reviews

Top rated reviews
5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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5

Tye dealer just told us that it is a common problem to find the battery dead if the start button is accidentally pushed...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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4.8

I absolutely love Mazda, but I have an issue, both my daughter have a Mazda 6.. Mine is 2010 and hers is a 2012.. every...

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Subaru Of America and Mazda Most Critical Reviews

Lowest rated reviews
1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

Power steering module went at 48k on my 2012 mazda 3 skyactiv . Mazda sucks , wont pay for warranty . Take the car and...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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1

My 2010 Mazda3 only had 20,000kms on it when the engine light came on! Over $700.00 to repair it!! Apparently the...

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Subaru Of America and Mazda Latest Reviews

Recent published reviews
1

Since day one servicing my 17forester XT at Smith Cairns Subaru in Yonkers ny I have nothing but drivability issues...

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No votes

Good Afternoon,
Recently the engine on our 2015 Mazda CX-9 failed after 67,000 miles. We purchased the vehicle 3 years ag...

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5

I want to thank her for her help and also for the wonderful box of Greyston Brownies.
Sweet car and sweet brownies. Win w...

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2.5

My istop never works on my Mazda 3 sp 25gt. The local dealer in Hobart Tasmania, states there is no fault or they cannot...

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Subaru Of America and Mazda Products and Services

Most reviewed product and services
  • Subaru Of America Car (147 reviews)
  • Subaru Of America Roadside Assistance (49 reviews)
  • Subaru Of America Car Repair (46 reviews)
  • Mazda Car (43 reviews)
  • Mazda Repair (4 reviews)
  • 2013 Mazda 3 Car (3 reviews)