PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mazda and Subaru Of America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mazda
Subaru Of America

Mazda and Subaru Of America Overview

Total reviews
95
923
Company responses
0
0
Issues resolved
0
15

Mazda and Subaru Of America Consumer Ratings

Rank
59 out of 474 in Auto category
31 out of 474 in Auto category
Customer service
46 in category
24 in category
Warranty
50 in category
16 in category
Price Affordability
72 in category
37 in category
Diversity of Products or Services
50 in category
29 in category

Mazda and Subaru Of America Rating Details

Customer service
1.6 (36 reviews)
2.1 (353 reviews)
Reviewer's quote

...Mexico, I brought one of my vehicles to Playa del carmen, out of the blue the remote starter stop working, I took the vehicle to Mazda in Cancun, Useless customer service, they have NO idea what it does, I had explained to Oscar that is in charge in auto service. In Canada, the dealership says that in Mexico they should be able to help me and figure if...

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I was not able to speak to a customer service representative regarding a spontaneous windshield crack. The COVID-19 virus was used as an excuse to be unavailable to assist..

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Warranty
1.5 (32 reviews)
2.4 (262 reviews)
Reviewer's quote

My car is out of warranty and the fuel pump died. Typically, a fuel pump lasts 100,000 miles or more. Mine broke at less than 57,000 miles...

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Subaru had issues with the CVT transmission and had an extended warranty but my dealer said it would not apply to me since we I was out of warranty. This is very frustrating knowing that Subaru is aware of this issue but does not want to take care of it now since I have 130,00 miles (ca. 20,921 km)...

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Price Affordability
2 (30 reviews)
2.9 (265 reviews)
Reviewer's quote

...Springs Motors told me that the cheapest model they had was the Mazda 3 2018 and lied to me saying that the reason they were selling it $7,000 over the MSRP price was because the paint was special which ended up being normal 41W. Jet Black Mica. If this isn't bad enough I didn't get my registration with my plates in the mail and when I...

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...They were not able to match Costco price. . Same thing happened again when I took my car to its scheduled maintenance yesterday and to have the back coils replaced due to recall notice I received...

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Diversity of Products or Services
2.1 (29 reviews)
2.8 (250 reviews)
Reviewer's quote

Most auto services I have been to pull your car up to the front door. While I'm driving, I hear something scrapping the ground and after pulling over and checking, I find my mud flap damaged. Now my mud flap was not in the best of condition but it definitely was never in the state where it was...

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...In fact, your agent told us, in desperation, that "they did not make theTom-Tom GPS and could not be responsible for its performance; which I feel Subaru is totally responsible for the services put in their automobiles. ONE UPSET SUBARU Customer..

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Mazda and Subaru Of America Pros and Cons

Pros
  • Reasonable maintenance
  • I love mazda
  • How they used to operate
  • Auto all wheel drive
  • All wheel drive
  • Subaru used to build quality cars
Cons
  • Does not stand behind its product
  • Overpriced services and parts
  • Horrible auto & maintenance services
  • Customer service
  • Service
  • Customer service representative

Mazda and Subaru Of America Most Positive Reviews

Top rated reviews
5

Tye dealer just told us that it is a common problem to find the battery dead if the start button is accidentally pushed...

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5

Bought a new 2005 Outback LLBean and have had many problems
over the years but the most annoying is the continual failur...

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4.8

I absolutely love Mazda, but I have an issue, both my daughter have a Mazda 6.. Mine is 2010 and hers is a 2012.. every...

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5

I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would...

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Mazda and Subaru Of America Most Critical Reviews

Lowest rated reviews
1

Power steering module went at 48k on my 2012 mazda 3 skyactiv . Mazda sucks , wont pay for warranty . Take the car and...

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1

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added...

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1

My 2010 Mazda3 only had 20,000kms on it when the engine light came on! Over $700.00 to repair it!! Apparently the...

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1

I have been awaiting delivery of body side molding from the factory since I purchased my 2015 Outback in September. ...

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Mazda and Subaru Of America Latest Reviews

Recent published reviews
2.6

During the purchase process I received lots of "I don't know". Proximity key (auto lock/unlock), memory mirrors, radio o...

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1

I called about 12:15 pm to report a flat tire. I was told it would be 2 hours before I got help. It turned out to be 3 h...

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1

Mazda is absolutely the worst vehicle I ever had!!! I have had nothing but issues since I bought this car!!!!! NEVER...

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No votes

I had called to do a 120K service on my car. I specifically asked Subaru Stevens Creek if the cost was the same at every...

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Mazda and Subaru Of America Products and Services

Most reviewed product and services
  • Mazda Car (43 reviews)
  • Mazda Repair (4 reviews)
  • 2013 Mazda 3 Car (3 reviews)
  • Subaru Of America Car (142 reviews)
  • Subaru Of America Customer Care (84 reviews)
  • Subaru Of America Roadside Assistance (47 reviews)