PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ulta and Mazal Enterprise as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ulta
Mazal Enterprise

Ulta and Mazal Enterprise Overview

Total reviews
865
9
Company responses
0
0
Issues resolved
6
0

Ulta and Mazal Enterprise Consumer Ratings

Rank
166 out of 895 in Cosmetics and Personal Care category
328 out of 895 in Cosmetics and Personal Care category
Customer service
149 in category
243 in category
Price Affordability
122 in category
280 in category
Website
104 in category
195 in category
Product or Service Quality
132 in category
269 in category

Ulta and Mazal Enterprise Rating Details

Customer service
1.4 (324 reviews)
1 (4 reviews)
Reviewer's quote

Called customer service a week ago because the cashier who placed the order in store put in the address wrong and didnt bother to verify. Customer service refused to change the address and told me Id be refunded and I would receive an email within 24 hrs about it which I never did. That was all a...

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...cost the kiosk $16 and the ask the kiosk to sell it minimum at $160 and to start at $750 in the catalog its priced$995 its a cheap glass glue and tell the customer to use it at night before going to sleep so you don't see the results , its the biggest scame in the us in the cosmetic...

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Price Affordability
2.3 (262 reviews)
1 (4 reviews)
Reviewer's quote

...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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...FALSE! They say if you promise not to tell anyone, they'll give you the products for half price. FALSE! They claim professional dermatologists formulate these. FALSE! They make you believe you have rosacea or wrinkles that if not treated now it'll be too late...

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Website
2.3 (261 reviews)
1.7 (3 reviews)
Reviewer's quote

If you would like to report this item to the USPS inspection service, you can report suspected tampering of the mail on the website at the link: https://www. uspis. gov/ Due to this, we are unable to further assist with this incident and Ulta Beauty considers this matter closed and will not be...

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Product is useless and they want me to send them 20 $ to replace it!!! Fraudulent advertising of product. Very expensive ! Shameless gouging of customer! Scam.

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Product or Service Quality
1.9 (227 reviews)
1 (3 reviews)
Reviewer's quote

...The worst customer service ever. I better get my claims filed ASAP , because Im not going away..

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...Bath and body works stuff is higher quality and much more affordable!). So I finally convince her i'm not buying *** and she lets us go and stops talking..

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Ulta and Mazal Enterprise Pros and Cons

Pros
  • Points program
  • In-store shopping
  • Products
  • When the lady stopped talking finally
  • When she finally took no for an answer
Cons
  • Customer service
  • Ordering online
  • Rude customer service
  • Deceptive sales tactics
  • High pitched salesmen tactics
  • Dishonest price gouging

Ulta and Mazal Enterprise Most Positive Reviews

Top rated reviews
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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No votes
5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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No votes

Ulta and Mazal Enterprise Most Critical Reviews

Lowest rated reviews
1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

Salesmen at Vine Vera kiosks at your local mall are highly-trained *** men who rob people of lots of money by conning...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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1

Product is useless and they want me to send them 20 $ to replace it!!! Fraudulent advertising of product. Very...

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Ulta and Mazal Enterprise Latest Reviews

Recent published reviews
No votes

I made an order online, I didn't input my building right unfortunately. I called my local ulta to inform of this. The...

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1

Mazal group its a company that trained people how to screw the clients for example eye filler cost the kiosk $16 and...

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No votes

Nothing more than what I shared. As a business owner myself. It broke my heart that a store that not only myself but, my...

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No votes

Terrible company. prolonged sales pitch that I was stupid enough to fall for. When product caused allergy, it was...

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Ulta and Mazal Enterprise Products and Services

Most reviewed product and services
  • Ulta Customer Care (97 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)