PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ulta and Mazal Enterprise as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ulta
Mazal Enterprise

Ulta and Mazal Enterprise Overview

Total reviews 896 9
Company responses 0 0
Issues resolved 6 0

Ulta and Mazal Enterprise Consumer Ratings

Rank
175 out of 932 in Cosmetics and Personal Care category
343 out of 932 in Cosmetics and Personal Care category
Customer service
142 in category
232 in category
Website
102 in category
184 in category
Price Affordability
122 in category
273 in category
Product or Service Quality
124 in category
259 in category

Ulta and Mazal Enterprise Rating Details

Customer service
1.4 (345 reviews)
1 (4 reviews)
Reviewer's quote

...Today 9/11 I reached out to customer service to be told that a new order could be sent. Excuse me a new order why had Ulta not ship when notification was sent. The CSR told me that they were not informed until 9/8...

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...cost the kiosk $16 and the ask the kiosk to sell it minimum at $160 and to start at $750 in the catalog its priced$995 its a cheap glass glue and tell the customer to use it at night before going to sleep so you don't see the results , its the biggest scame in the us in the cosmetic...

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Website
2.3 (280 reviews)
1.7 (3 reviews)
Reviewer's quote

...If Ulta took any responsibility for this at all that was worth my time waiting on the items and fixed their website I would be not as upset. But its an oh well. Wait till you get it...

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Product is useless and they want me to send them 20 $ to replace it!!! Fraudulent advertising of product. Very expensive ! Shameless gouging of customer! Scam.

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Price Affordability
2.3 (280 reviews)
1 (4 reviews)
Reviewer's quote

...00 to have my makeup done, which was fine & I knew the price. I asked if a stylist could just "fluff up" my hair a bit. I was willing to pay some for that...

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...FALSE! They say if you promise not to tell anyone, they'll give you the products for half price. FALSE! They claim professional dermatologists formulate these. FALSE! They make you believe you have rosacea or wrinkles that if not treated now it'll be too late...

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Product or Service Quality
1.9 (246 reviews)
1 (3 reviews)
Reviewer's quote

...However he was half an hour more with me and so the 2 star is just for his service and nothing else for the treatment. He said your hair will be just good to go till 9 months and its not even three days My hair is bad. I had treatment on staurday...

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...Bath and body works stuff is higher quality and much more affordable!). So I finally convince her i'm not buying *** and she lets us go and stops talking..

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Ulta and Mazal Enterprise Pros and Cons

Pros
  • Points program
  • In-store shopping
  • Rewards card
  • When the lady stopped talking finally
  • When she finally took no for an answer
Cons
  • Customer service
  • Ordering online
  • Rude customer service
  • Deceptive sales tactics
  • High pitched salesmen tactics
  • Dishonest price gouging

Ulta and Mazal Enterprise Most Positive Reviews

Top rated reviews
5

What has pushed me to write this is an incident that happened maybe 3 weeks ago.
A customer came in and wandered...

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No votes
5

The in store customer service could be a little better...so i said forget it and started to shop online...their...

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No votes

Ulta and Mazal Enterprise Most Critical Reviews

Lowest rated reviews
1

my granddaughter worked for you and was very mistreated while working for you. she was bullied and all the girls would...

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1

Salesmen at Vine Vera kiosks at your local mall are highly-trained *** men who rob people of lots of money by conning...

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1

Bought over $500. of hair/beauty products @ Fashion Island store (Orange County, CA.), the sales girl was very rude and...

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1

Product is useless and they want me to send them 20 $ to replace it!!! Fraudulent advertising of product. Very...

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Ulta and Mazal Enterprise Latest Reviews

Recent published reviews
1

Store location 6554 Towne Center
Southaven., Ms 38671
The Governor of Mississippi lifted the Mask Mandate, therefore it is...

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1

Mazal group its a company that trained people how to screw the clients for example eye filler cost the kiosk $16 and...

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4.9

Missing item in package. Representative sent a replacement order right away.

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No votes

Terrible company. prolonged sales pitch that I was stupid enough to fall for. When product caused allergy, it was...

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Ulta and Mazal Enterprise Products and Services

Most reviewed product and services
  • Ulta Customer Care (99 reviews)
  • Ulta Manager (54 reviews)
  • Ulta Makeup (37 reviews)