PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Maytag as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Maytag

Whirlpool and Maytag Overview

Total reviews 1446 1104
Company responses 0 0
Issues resolved 13 4

Whirlpool and Maytag Consumer Ratings

Rank
428 out of 1809 in Appliances and Electronics category
472 out of 1809 in Appliances and Electronics category
Product or Service Quality
360 in category
378 in category
Customer service
267 in category
278 in category
Warranty
282 in category
302 in category
Value for money
360 in category
392 in category

Whirlpool and Maytag Rating Details

Product or Service Quality
1.2 (416 reviews)
1.1 (289 reviews)
Reviewer's quote

...I will never buy any Whirlpool product again!..

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...Plus, Maytag charges to ship replacements for their poorly designed product..

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Customer service
1.3 (392 reviews)
1.3 (264 reviews)
Reviewer's quote

...All they do is make junk! Terrible customer service if you get any at all. Do not be fooled if you think their products look nice as they won't last. Total corporate greed...

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Customer service sucks can't help takes forever just to get a human on the phone only for them to tell you they can't help you..

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Warranty
1.4 (350 reviews)
1.3 (228 reviews)
Reviewer's quote

I have a KitchenAid refrigerator that qualifies for the 10 year warranty, the sealed system needs to be replaced. I live in Waterloo, Ontario an area that has 600K population and is 30 minutes from Toronto but whirlpool claims they do not have anyone in my area that can do the repair. My options...

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Wasted many hours waiting to only speak to representatives and to find out that 10 year parts Warranty is a SCAM! They do not want to help you with parts! And counting all time and money for repairing washing machine cheaper to buy new one! Maytag and Whirlpool Do NOT care about customers!Maytag...

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Value for money
1.4 (327 reviews)
1.2 (242 reviews)
Reviewer's quote

...A person came from Whirlpool company and did nothing but argued a lot for giving full money of 5770/- Rs. He told one more person will come for remaining work in just half an hour. But the second person has not turned up even till today i...

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Purchased a washer in 2019, didnt last a year, would not spen , ran the codes, would not reset, took it to the dump waste of money..

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Whirlpool and Maytag Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Quality look
  • Never will buy whirlpool again
  • Machine until it broke
  • Looks nice
  • When it worked
Cons
  • Unhelpful customer service
  • Customer service
  • Unresponsive to needs
  • Customer service
  • Not responsive customer service
  • Should have recalled

Whirlpool and Maytag Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Digital light goes on "door" oven wont turn on door is closed whats the problem

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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5

The folks at Maytag honored a warranty that is 15+ years old.
We originally bought our washer from a local company that i...

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Whirlpool and Maytag Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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1

Control panel went out on my 8 month old Maytag Washer model MHWE950WW01. Parts are no longer available. Washer has...

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Whirlpool and Maytag Latest Reviews

Recent published reviews
1

My Whirlpool range/oven broke before the first year. Because my purchase date was in July but the unit did not get...

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1

I have a Maytag HE washing machine 5 yrs old, will not complete the final spin so I must put cycle on the drain/spin...

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2.6

We recently bought a Whirlpool Double Oven. Unfortunately or old wall oven was 3/4" wider. No problem, Whirlpools "FIT S...

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3.2

We have a gas stove that is 1.5 years old. when cleaning the control knobs, 3 of the 5 knobs have had the bushing...

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Whirlpool and Maytag Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (323 reviews)
  • Whirlpool Refrigerator (300 reviews)
  • Whirlpool Dishwasher (79 reviews)
  • Maytag Washing Machine (274 reviews)
  • Maytag Dishwasher (113 reviews)
  • Maytag Refrigerator (66 reviews)