PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Maytag as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Maytag

Whirlpool and Maytag Overview

Total reviews
1275
1002
Company responses
0
0
Issues resolved
11
4

Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1275 reviews. It is 273 reviews more than Maytag received since Jul 20, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whirlpool customer support team than with Maytag customer service.

Whirlpool and Maytag Consumer Ratings

Rank
314 out of 2895 in Appliances and Electronics category
367 out of 2895 in Appliances and Electronics category
Product or Service Quality
308 in category
326 in category
Customer service
221 in category
236 in category
Warranty
239 in category
247 in category

According to consumer ratings and reviews, Whirlpool ranks 53 points higher in the Appliances and Electronics category than Maytag. People gave Whirlpool 1.2 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 258 points higher than the worst rated brand in this category. At the same time, Maytag was rated 1.1 stars for Product or Service Quality criterion in this category and it is 240 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Maytag has a higher rating than Maytag. Regarding Warranty criterion, consumers gave Whirlpool 1.4 stars and it is 58% greater than other in category. Maytag however was rated 1.3 stars and it is 56% greater than other in category.

Whirlpool and Maytag Rating Details

Product or Service Quality
1.2 (331 reviews)
1.1 (225 reviews)
Reviewer's quote

...Customer service is no help and Whirpool could care less that is product is a joke. It is set up by you to use with alexa and phone. Does not work...

PissedConsumer1723295

Maytag is now owned by Whirlpool, a cheap product way back when, and now they are bringing down the Magtag name too. I purchased the washer and dryer set five years ago, about three months ago the washer began making a very loud noise on the spin cycle. Well, as time goes bye the noise was louder...

Dodie t
Customer service
1.3 (306 reviews)
1.3 (210 reviews)
Reviewer's quote

Stated service will be rended between 6 and 8:p. m today..

Gulianna

...Customer service is no help. So disappointing. If someone does bring a law suit, please add my name...

Nicole
Warranty
1.4 (280 reviews)
1.3 (183 reviews)
Reviewer's quote

Problem heating first year was serviced problem continued, called repose did you purchase extra warranty? Pissed about quality of product as well as customer service. Not event 21/2 year old yet.

Marlene s

I hate this machine.When we bought this Maytag MVWC565FW1 from ABC Warehouse we were told the only type of machines now are Commercial Technology (you can not choose your water level) the salesmen said we can try it out for a few weeks. well I did. It can not wash blankets or comforters they just...

Rhys

Whirlpool and Maytag Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Quality look
  • Design
  • Machine until it broke
  • Thought of all new appliances
  • Look of the washer and dryer
Cons
  • Unhelpful customer service
  • Customer service
  • Shabby product
  • Customer service
  • Not responsive customer service
  • Should have recalled

Whirlpool and Maytag Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

5

Digital light goes on "door" oven wont turn on door is closed whats the problem

Whirlpool and Maytag Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

1

My washer was leaking so they said it was a lifetime warranty on it
the repairman come & when the job was done I got...

Whirlpool and Maytag Latest Reviews

Recent published reviews
1

Had kitchen rehabbed 4 years ago. Purchased Whirlpool appliances including a 30” wide, French door, freezer on the botto...

Read all 1275 reviews
1

I would like to ask someone a couple of questions

Read all 1002 reviews

Whirlpool and Maytag Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (311 reviews)
  • Whirlpool Refrigerator (276 reviews)
  • Whirlpool Dishwasher (72 reviews)
  • Maytag Washing Machine (248 reviews)
  • Maytag Dishwasher (109 reviews)
  • Maytag Refrigerator (66 reviews)