PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and Mayflower Transit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines
Mayflower Transit

United Van Lines and Mayflower Transit Overview

Total reviews
41
11
Company responses
0
0
Issues resolved
0
1

United Van Lines was first mentioned on PissedConsumer on May 7, 2008 and since then this brand received 41 reviews. It is 30 reviews more than Mayflower Transit received since Jul 26, 2008.

United Van Lines and Mayflower Transit Consumer Ratings

Rank
161 out of 1687 in Transportation and Logistics category
96 out of 899 in Moving and Storage category
Customer service
150 in category
105 in category
Exchange, Refund and Cancellation Policy
174 in category
83 in category
Product or Service Quality
83 in category
94 in category

United Van Lines and Mayflower Transit Rating Details

Customer service
1.1 (17 reviews)
1 (2 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

debra m

...At NO time during the initial contract negotiation process was a "removal fee" for the boxes EVER discussed or even offered!! In short, buyer beware!! Mayflower, in my opinion, will nickel and dime every customer they can...

Garyn
Exchange, Refund and Cancellation Policy
1 (12 reviews)
1 (2 reviews)
Reviewer's quote

This is the second time I have had to write a review. The general manager of Suddath finally called me or should I say I finally got in touch with him. He was rude and had quite an attitude. He said he would research the issue and call me back. I think that was two months ago. I had so much...

PissedConsumer938179

...) Under Mayflower's policy, shippers seeking preapproval of their credit cards must generally submit their cards to the booking affiliate companies, who in turn transmit the data to Mayflower's central credit department. (Pl. 's LR Resp...

PissedConsumer1495622
Product or Service Quality
1.6 (12 reviews)
1 (2 reviews)
Reviewer's quote

Their customer service is abysmal. I was able to track his property using the bill of lading and calling the subcontracted truckers and had better luck there than with trying to contact any representative at this sorry excuse for a company. We still do not know the condition of his property or when...

PissedConsumer1016798

No items

United Van Lines and Mayflower Transit Pros and Cons

Pros
No votes
No votes
Cons
  • Customer service
  • Staff
  • Price
  • Marketing illusion
  • Deceptive practices
  • Unethical

United Van Lines and Mayflower Transit Most Positive Reviews

Top rated reviews
5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

No votes

United Van Lines and Mayflower Transit Most Critical Reviews

Lowest rated reviews
1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

1

We contacted Mayflower moving company in March 2016 to pack and transport our household goods from Arkansas to Florida....

United Van Lines and Mayflower Transit Latest Reviews

Recent published reviews
1

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

Read all 41 reviews
1.6

Tennessee to Tampa Florida. when I left my house it was supposed to be in containers but It never was. I found out...

Read all 11 reviews

United Van Lines and Mayflower Transit Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Manager (1 review)
  • United Van Lines Long Distance Moving Service (1 review)
  • Mayflower Transit Moving Service (4 reviews)
  • Mayflower Transit Long Distance Moving Service (1 review)