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Mayan Palace

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.3
Customer service
Staff
Location
Exchange, Refund and Cancellation Policy
Website
  • Resort 3
  • Pool 2
  • Resturant servers 1
  • House keeping 1
  • Building 1

Customers don't like

  • Timeshare sales3
  • Sales team2
  • Breach of contract2
  • High pressure contract1
  • Customer service and reservations1
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Staff
Location
Exchange, Refund and Cancellation Policy
Website
  • Location 12
  • Amenities 7
  • Northing 6
  • Places showed to us 5
  • Nice facility 5

Customers don't like

  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Dirty room3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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