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Mayan Palace

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.3
Customer service
Staff
Location
Exchange, Refund and Cancellation Policy
Website
  • Resort 2
  • Bartenders 1
  • House keeping 1
  • Pool 1
  • Resturant servers 1

Customers don't like

  • Breach of contract2
  • Sales team2
  • Timeshare sales2
  • Customer service and reservations1
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Vida Vacations

Hotels and Resorts
  • 13 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.8K AVERAGE LOSS
2.5
Customer service
Staff
Location
Exchange, Refund and Cancellation Policy
Website
  • Beautiful location 11
  • Pool 6
  • Waiters 6
  • Overall grounds and safe environment 5
  • People at the front desk 5

Customers don't like

  • Sales pitch6
  • Being mislead5
  • Being misleaded5
  • Sales staff5
  • Being misled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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