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Mayan Palace

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.3
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Resort 2
  • Bartenders 1
  • House keeping 1
  • Pool 1
  • Resturant servers 1

Customers don't like

  • Breach of contract2
  • Sales team2
  • Timeshare sales2
  • Customer service and reservations1
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 814 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.9
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract5
  • Misleading sales tactics4
  • That now we have to get attorney against silverleaf4
  • No cancellation option4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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