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Mayan Palace

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.3
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Resort 2
  • Bartenders 1
  • House keeping 1
  • Pool 1
  • Resturant servers 1

Customers don't like

  • Timeshare sales5
  • Lies4
  • Customer service and reservations3
  • Sales team3
  • Many things3
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Shell Vacations

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Staff
Location
Website
Exchange, Refund and Cancellation Policy
  • Quality of the timeshare properties 2
  • First couple years 1

Customers don't like

  • Being lied to6
  • Being lied to when i joined4
  • High pressure sales staff3
  • Being scammed2
  • Room showed is not example of those stayed in2

Products by Shell Vacations

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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