PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Max Cleaners and Molly Maid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Max Cleaners
Molly Maid

Max Cleaners and Molly Maid Overview

Total reviews
3
219
Company responses
0
1
Issues resolved
0
0

Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 219 reviews. It is 216 reviews more than Max Cleaners received since Nov 13, 2010.

Max Cleaners and Molly Maid Consumer Ratings

Rank
96 out of 718 in Cleaning Services category
51 out of 718 in Cleaning Services category
Customer service
66 in category
42 in category
Reliability
57 in category
35 in category
Product or Service Quality
No votes
39 in category

According to consumer ratings and reviews, Molly Maid ranks 45 points higher in the Cleaning Services category than Max Cleaners. People gave Max Cleaners 1 stars for Customer service criterion in Cleaning Services category and it is 85 points higher than the worst rated brand in this category. At the same time, Molly Maid was rated 1.5 stars for Customer service criterion in this category and it is 109 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Molly Maid has a higher rating than Max Cleaners.

Max Cleaners and Molly Maid Rating Details

Customer service
1 (1 review)
1.5 (88 reviews)
Reviewer's quote

...the phone" So I asked what time should I call back because she needs to know what happened today in her store and the gentleman told me I don't know" SOME CUSTOMER SERVICE THIS PLACE HAS!!!! WATCH OUT THEIVES WORK IN THIS...

PissedConsumer742638

...In addition to a bad cleaning, their customer service is terrible. I have called and left 2 voicemails and have no received a call backin 3 weeks. They are screening my phone number and not answer when I call...

Kylie H
Reliability
1 (1 review)
1.7 (70 reviews)
Reviewer's quote

No items

I worked for this company for about one year , my six month was fine . them they needed someone to drive, I became team leader few month paststarted to change. The helper in general were notconsistent with their job. i had good ones but they left. Basecaly to be in the position was very...

PissedConsumer1673220
Product or Service Quality
No votes
1.6 (79 reviews)
Reviewer's quote

No items

...I have contacted another provider for this service..

Stephen S

Max Cleaners and Molly Maid Pros and Cons

Pros
No votes
  • courteous Employees
  • Were willing to come back out at no charge
  • Way they cleaned the bathrooms
Cons
No votes
  • Poor service level
  • Poor customer service
  • Lack of interest in an unhappy client

Max Cleaners and Molly Maid Most Positive Reviews

Top rated reviews
No votes
5

I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors...

Max Cleaners and Molly Maid Most Critical Reviews

Lowest rated reviews
1

THIEVES WORK IN THIS CLEANERS"" (Max Cleaners on 15930 S Post Oak Rd # A, Houston, TX 77053)
Went in to get a quote for...

1

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their...

Max Cleaners and Molly Maid Latest Reviews

Recent published reviews

I employed Max cleaners in Belmont, Perth to clean my house for an end of vacate clean. They did a very poor job, left...

Read all 3 reviews
1

I hired them to clean my dads house as a Christmas gift this year and they did a terrible job. I asked them to not go...

Read all 219 reviews

Max Cleaners and Molly Maid Products and Services

Most reviewed product and services
No votes
  • Molly Maid Cleaning Service (81 reviews)
  • Molly Maid House Cleaning Service (55 reviews)
  • Molly Maid Customer Care (11 reviews)