PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Max Cleaners and Molly Maid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Max Cleaners
Molly Maid

Max Cleaners and Molly Maid Overview

Total reviews
3
224
Company responses
0
1
Issues resolved
0
0

Max Cleaners and Molly Maid Consumer Ratings

Rank
92 out of 484 in Cleaning Services category
49 out of 484 in Cleaning Services category
Customer service
65 in category
40 in category
Reliability
56 in category
34 in category
Product or Service Quality
No votes
38 in category
Price Affordability
No votes
57 in category

Max Cleaners and Molly Maid Rating Details

Customer service
1 (1 review)
1.5 (90 reviews)
Reviewer's quote

...the phone" So I asked what time should I call back because she needs to know what happened today in her store and the gentleman told me I don't know" SOME CUSTOMER SERVICE THIS PLACE HAS!!!! WATCH OUT THEIVES WORK IN THIS...

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...In addition to a bad cleaning, their customer service is terrible. I have called and left 2 voicemails and have no received a call backin 3 weeks. They are screening my phone number and not answer when I call...

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Reliability
1 (1 review)
1.7 (72 reviews)
Reviewer's quote

No items

We scheduled a “moving clean out” with Molly Maids, and the service was anything but professional.The house was essentially empty - meaning there were no obstacles in their way - and in the 2.5 hrs they spent here they:- didn’t clean our cabinets- didn’t clean our baseboards- didn’t clean the...

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Product or Service Quality
No votes
1.6 (81 reviews)
Reviewer's quote

No items

...I have contacted another provider for this service..

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Price Affordability
No votes
1.6 (69 reviews)
Reviewer's quote

No items

They came to my house today the price was supposed to be $81 they got here an hour and a half late they couldn't do certain things which I wasn't aware of I did half the work work if not all then after they got here late they did a horrible cleaning job then the lady said I owe them $232 I said...

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Max Cleaners and Molly Maid Pros and Cons

Pros
No votes
  • courteous Employees
  • Were willing to come back out at no charge
  • Way they cleaned the bathrooms
Cons
No votes
  • Poor service level
  • Poor customer service
  • Lack of interest in an unhappy client

Max Cleaners and Molly Maid Most Positive Reviews

Top rated reviews
No votes
5

I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors...

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No votes
5

Molly maid did I good job with the first clean of my home. Abby and Jessica cleaned it from top to toe. No complaints.

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Max Cleaners and Molly Maid Most Critical Reviews

Lowest rated reviews
1

THIEVES WORK IN THIS CLEANERS"" (Max Cleaners on 15930 S Post Oak Rd # A, Houston, TX 77053)
Went in to get a quote for...

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1

Initial "deep clean" from this service lefts me feeling disgusted and upset. Showed up in the middle of their...

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No votes
1

People are just so rude these days. I called molly maids for a cleaning estimate. The rude woman who came wouldn't even...

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Max Cleaners and Molly Maid Latest Reviews

Recent published reviews
No votes

I employed Max cleaners in Belmont, Perth to clean my house for an end of vacate clean. They did a very poor job, left...

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2.6

I hired Molly Maids on a monthly basis. I loved their initial cleaning because my house smelled fresh and clean....

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No votes

I took in 6 pieces of clothing for dry cleaning. THREE of the six were ruined by Max Cleaners on Cantrell Road. They...

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3

The team came in today 7/28/2020. I explained I did not like the one girl who came out last week explaining she virtuall...

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Max Cleaners and Molly Maid Products and Services

Most reviewed product and services
No votes
  • Molly Maid Cleaning Service (82 reviews)
  • Molly Maid House Cleaning Service (55 reviews)
  • Molly Maid Customer Care (11 reviews)