PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pep Boys and Mavis Discount Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pep Boys
Mavis Discount Tire

Pep Boys and Mavis Discount Tire Overview

Total reviews
1391
1092
Company responses
0
0
Issues resolved
5
1

Pep Boys and Mavis Discount Tire Consumer Ratings

Rank
202 out of 1707 in Service Centers and Repairs category
263 out of 1707 in Service Centers and Repairs category
Customer service
197 in category
215 in category
Value for money
155 in category
166 in category
Product or Service Quality
158 in category
190 in category
Price Affordability
208 in category
167 in category

Pep Boys and Mavis Discount Tire Rating Details

Customer service
1.5 (317 reviews)
1.4 (567 reviews)
Reviewer's quote

...Called their customer service number. spoke with a rep who said, sorry you need to mail everything as the digital version wont do. Thats BS!..

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...I feel cheated and very disappointed with the service, delivery, customer service and warranty of Mavis tires..

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Value for money
1.8 (278 reviews)
1.7 (471 reviews)
Reviewer's quote

...THEY STOLE money from me. I only bought because of the rebate and now they refuse to pay me the money they owe me. DISGUSTING SCAMMERS..

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I brought my car back on Monday morning and they cannot tell me whats going on with my vehicle but want me to pay out-of-pocket to the dealership more money to find out whats wrong with my car. But none of these things were going on when I brought my car in. I paid over $1100 to get my vehicle...

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Product or Service Quality
1.6 (269 reviews)
1.5 (495 reviews)
Reviewer's quote

...DON'T Get Parts or service here you will get screwed. PEPBOYS PLACE WILL NO LONGER WARRANTY BATTERIES OR ANY PARTS. THEY NO LONGER SELL PARTS TO SHOPS..

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... when I finally talk to someone an explain whats going on the transfer me an then they just hang up which I don't understand why I have a new phone an amazing service I need my cars issue to be addressed its been 2 months now with NJ obsessive an i have paperwork an statements from the mavis store i went to that they accepted responsibility for the damages to my car...

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Price Affordability
2 (266 reviews)
2 (446 reviews)
Reviewer's quote

...72 for the price of the 4 new Rancho Shocks! I didn't think too much of it until I got home and ran a generic price check on the same shocks and found them in the area of $100-$120 each. I actually bought ALL FOUR SHOCKS for $376. 72...

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I took my vehicle it to the Batavia ny shop for tires and inspection they called me said i needed ball joints power steering rack and 4 tires they price was $1959. 77 I had them do the work picked the vehicle up sunday and it was worse then when i brought it in the whole front end was shaking and...

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Pep Boys and Mavis Discount Tire Pros and Cons

Pros
  • Convenient location
  • Comfortable waiting room
  • Price
  • Convenience
  • How close they are to my house
  • Some staff are great
Cons
  • Customer service
  • Poor service provided
  • Poor service
  • Poor management
  • Not good service
  • Poor quality of service

Pep Boys and Mavis Discount Tire Most Positive Reviews

Top rated reviews
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

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5

I went into Mavis in Patchogue, NY for brakes, as another (non-mavis) shop said I need rear brake Drums/Shoes.

The Asia...

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5

Pep boys is the best place my car has ever been in. I went to the location in Athens Alabama and the manager Scott...

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5

My name is Felix Aviles. ..i worked before in mavis Westfield, nj but in march moved to PR for fix family...

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Pep Boys and Mavis Discount Tire Most Critical Reviews

Lowest rated reviews
1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

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1

Mavis Discount Tire is such a RIP OFF! They have this "Hook-and-bait" package for $70.00 This cover brake pad replacemen...

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1

I wanted to buy 2 tires from Pep Boys in Gainesville, Florida. They quoted an ADDITIONAL 42.50 to mount and balance the...

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1

Purchased a set of Mavis " Special purchase tires (discount no name brand)". I drive the vehicle less than 2,000 miles p...

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Pep Boys and Mavis Discount Tire Latest Reviews

Recent published reviews
1

They have owed me a rebate for 13 weeks. THEY SCAMMED ME out of $260. They will not answer emails or phone calls. This i...

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1.2

They broke off lug nutz only could change 3 tires and had no lug nutz to replace the one they stripped and where unable...

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1

I submitted my rebate and it was approved in February and I still do not have it. I cannot reach anyone to address this...

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No votes

Hello .
I have been to three mavis locations in capital region. I went to one in Rotterdam NY . One in Schenectady NY one...

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Pep Boys and Mavis Discount Tire Products and Services

Most reviewed product and services
  • Pep Boys Oil Change (152 reviews)
  • Pep Boys Car Repair (72 reviews)
  • Pep Boys Rebate (55 reviews)
  • Mavis Discount Tire Customer Care (119 reviews)
  • Mavis Discount Tire Car Repair (97 reviews)
  • Mavis Discount Tire Tire Replacement (65 reviews)